Address:
5885 West River Road
Salem, VA 24153
Phone:
540-378-3700
Because of concerns for the safety and wellness of both staff and inmates at the Western Virginia Regional Jail in Salem, Virginia, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.
Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 540-283-3102 for updates.
At-home and onsite video visitation guidelines for Western Virginia Regional Jail, when this service is available, can be found by going to the visitation information page.
We highly recommend that you call 540-283-3102 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.
Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Salem City, the state of Virginia and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.
Whether the inmates are safe from contracting the coronavirus depends entirely on two things:
At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.
Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.
Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.
We will continuously update this page as the virus changes and new policies are instituted.
They may not be directly connected to the internet, but inmates at Western Virginia Regional Jail are provided free tablets to use within the jail that allow them to have access to the following services and information:
The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Salem City:
For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.
Check with Western Virginia Regional Jail by calling 540-378-3700 prior to paying a bond online as this is being rolled out to different facilities slowly.
1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722
2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby. The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.
3. Commissary money can also be added to an inmates account at any time using any of these methods online.
4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.
5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Salem City, can be found on our Send Money Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Western Virginia Regional Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Western Virginia Regional Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Western Virginia Regional Jail inmate's account for communication services, check out our Send Money page.
To mail or email an inmate in Salem City follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Western Virginia Regional Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Salem City can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To schedule a visit and meet with an inmate in Salem City, either at-the-jail or remotely by video, follow these instructions:
For all the information you need to schedule and visit with a Western Virginia Regional Jail inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.
To communicate by text or email with an Salem City inmate, follow these instructions:
For all the information you need to send and receive secure messages in the form of text or email with a Western Virginia Regional Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.