Kenneth “Honey” Rubenstein Juvenile Center Inmate Phone & Email

Kenneth “Honey” Rubenstein Juvenile Center

Address:
141 Forestry Camp Road
Davis, WV 26260

Phone:

304-259-5241

Inmate Phone & Voicemail for Kenneth “Honey” Rubenstein Juvenile Center

The Kenneth “Honey” Rubenstein Juvenile Center Inmate Phone System is Securus. 

Sign up with Securus by clicking the banner below.

1.  AdvanceConnect – Good Option - You control all phone numbers your inmate can call.

This type of account offers you the following benefits:
•    You are able to receive inmate calls as long as funds are available in your account.
•    You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
•    Calls WILL connect to cell phones.

2.  Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)

This type of account offers you the following benefits:
•    You can fund an Inmate Debit account without having your own calling account.
•    Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
•    Calls WILL connect to cell phones.
•    Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account. 

3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.

  • Requires a credit check. 
  • Costs more.
  • Good for lawyers, bail bonds, long-term inmates, etc.

Resources
Contact Securus by Phone:  972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote

Kenneth “Honey” Rubenstein Juvenile Center Inmate & Family Voicemail

Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.

Securus Phone System Cost & Fees - *Subject to Change

ADVANCE CONNECT Phone Calls 
$0.21 per minute

INMATE DEBIT Phone Calls
$0.21 per minute

DIRECT BILL Phone Calls
$0.25 per minute

TRADITIONAL COLLECT Phone Calls
$0.25 per minute

VOICEMAIL Message
One minute - $0.75 per minute

For current online rate quote, go here.

Inmate Phone Calling Services - Third Party Vendors that work with Jails

There are dozens of third-party for profit companies working with Kenneth “Honey” Rubenstein Juvenile Center and other jails in West Virginia to provide a way for inmates to phone friends and families at rates that are much less than what jails have been known to charge in the past.

The lower rates come at a cost to inmates though, as most of the profit from these calls pay for other benefits such as television and both indoor and outdoor recreational services from board games to sports and workout equipment.

To find out what phone service is being used for inmates housed in Tucker County, call 304-259-5241, or if the phone service is not noted above, click on one of these companies below, each of which provide service for jails in the state of West Virginia:



 

How does an Inmate make a phone call from Kenneth “Honey” Rubenstein Juvenile Center?

Once you have created and funded your account with Securus, please allow up to 24 hours to start receiving calls. 

Your inmate should be able to dial your number directly and be connected.

You will hear an introduction stating:
1.  "You are receiving a call from "inmate Name" from Kenneth “Honey” Rubenstein Juvenile Center.  
2. Then you will hear prompts that will ask you to select a number to accept or block the call. 
3. Please listen to the prompts carefully so that you can correctly connect to your inmate.

**If your inmate is using a prepaid calling card, the phone number that should appear on your caller ID is 972-777-9396.

Can I call an inmate in the Kenneth “Honey” Rubenstein Juvenile Center?

No, you cannot call an inmate in the Kenneth “Honey” Rubenstein Juvenile Center. You can however call 304-259-5241, or search online to see if your inmate is in custody.

When an offender is first arrested and is being booked into jail, they are allowed one or two free phone calls to notify friends or family of their situation. If they are unable to notify someone at that point, they can try again, this time it will be a collect call that you will have to pay for if your phone service allows you to receive collect calls, once they are classified, processed, dressed and brought to their unit.

However, if the phone they call is a cell phone, which normally do not allow the receipt of collect calls, or your phone service does not allow for collect calls, then you will not be able to receive any phone calls from them until you purchase phone credits from the Kenneth “Honey” Rubenstein Juvenile Center’s inmate calling system. 

The information for this is located above, at the top of this page. If that information is missing, it is because the facility recently changed companies and you can get the details by calling 304-259-5241.

Can I leave a message for an inmate in the Kenneth “Honey” Rubenstein Juvenile Center?

It is rare that a jail (or prison) will accept messages for an inmate.  Of all the thousands of jails in the United States there are probably less than one hundred that have a message line.
There are two exceptions to this rule:

1.    Kenneth “Honey” Rubenstein Juvenile Center will accept a message if there is a family emergency such as a death in the family. In a case like this the message will be conveyed by a jail chaplain or someone that is very high ranking in leadership. Inmates are already under a lot of stress and emotion, and the staff realizes this. It is for this reason they will be very careful how they pass the message along and being watchful afterwards.

2.    Many of the inmate phone systems used by jails allow for messages to be left for a small fee, usually less than $1.00 for a minute. It is done in the form of a voicemail from you. To see if Kenneth “Honey” Rubenstein Juvenile Center offers that service call the phone company at the top of this page or call the jail at 304-259-5241.

Can an inmate in the Kenneth “Honey” Rubenstein Juvenile Center call me?

Yes, an inmate in the Kenneth “Honey” Rubenstein Juvenile Center can call you using any of the following three ways:

1.    The inmate can call you ‘collect’ if your phone service accepts collect calls.

2.    The inmate can call you using a prepaid calling card that they can purchase from the jail’s inmate commissary. 

3.    The inmate can call you using credits or money that you or someone else purchases from the jail’s inmate phone service. This information can be found at the top of this page.

If you can’t find the jail’s phone service, it means that they may have recently changed it. Call the jail at 304-259-5241 to get the information you need.

Also, it is becoming standard that when an inmate is booked in jail, they must make a list of a limited number of people that they will allow to visit them and/or make phone calls to. If the Kenneth “Honey” Rubenstein Juvenile Center requires this, then you will have to be on their list to receive phone calls.

Can an inmate in the Kenneth “Honey” Rubenstein Juvenile Center call their friends?

Yes. If a person is on the inmate’s approved phone contact list and the person accepts a collect call or the inmate has funds on their prepaid card or phone account, there are no restrictions based on whether the person and inmate are related or not.

The only exception to that is if you, as the person who funds their inmate phone account, puts restrictions on the account, so that the account can only be used to communicate with you and not other people. This allows you and not the Kenneth “Honey” Rubenstein Juvenile Center to control who the inmate can speak with.

How do I accept collect calls from an inmate in the Kenneth “Honey” Rubenstein Juvenile Center?

When you receive a collect call from a jail, you will first hear a recording that the call is a collect call and coming from a jail and the person’s spoken name. You will then be asked to respond with a prompt or by voicing “yes” that you agree to accept the call. At that point you can either accept it or refuse it.

If you continue to get calls from the jail and don’t want to receive them anymore, you can contact your phone service and request that that number be blocked.

How much am I charged for accepting a collect call from Kenneth “Honey” Rubenstein Juvenile Center?

The cost of a collect call is the most expensive call that you can make (or take). In fact, the cost (per minute) for a collect call can exceed the cost of an international call.

Expect to pay about $1.00 to 1.50 per minute for a collect call. Compared to the cost of a call going through the inmate phone service that the jail contracts with, ‘collect calls’ can be five to ten times more expensive.

Who should I contact if I’m having difficulty receiving collect calls from the jail or prison?

If you are having difficulties receiving collect calls from the Kenneth “Honey” Rubenstein Juvenile Center contact your own phone service.  Keep in mind that your land line service provider is not the same as your sell service provider.

How much does it cost for an inmate in the Kenneth “Honey” Rubenstein Juvenile Center to call me?

The federal government limits the cost of a phone call from a jail in the United States to $0.21 per minute. This is true whether the inmate is using a prepaid card or one of their friends or family members have contracted with a phone service that the jail recommends.

In general, most of these companies are honest and trustworthy.  The complete list can be found by scrolling down this page further.

There are independent companies that you can find and purchase phone time from that have fees as low as $0.05 to $0.10 per minute.  They usually accomplish this by selling you blocks of time that you may never use, or they have exorbitant fees in other areas. Be a smart consumer and study these offers carefully.

What times are inmates in the Kenneth “Honey” Rubenstein Juvenile Center allowed to make phone calls?

In general, inmates in the Kenneth “Honey” Rubenstein Juvenile Center can make phone calls between the time when breakfast ends until ‘lights out’ at the end of the evening. 

They will not allow phone calls to be made during meals, head counts or during shift changes.

Inmates who are workers (trustees), are on work release or have other responsibilities are also limited to when they can make phone calls, as their schedules take priority over personal time.

In general, other than during the scheduled events noted above, you can communicate by phone between the hours of 7:30AM and 10:00PM.

How often can inmates in the Kenneth “Honey” Rubenstein Juvenile Center make phone calls?

There is no limit to how often an inmate can make phone calls. They are limited only by how much money you are willing to give them to add phone time.

When and if there are limits, the limits never apply to phone time with their lawyer or legal matters related to their criminal court case.

There are some jails and prisons that limit how much an inmate can spend on phone calls, specifically inmates in the United States Bureau of Prisons, which limits federal prisoners to a $300 spend every month.

What is the inmate telephone service for the Kenneth “Honey” Rubenstein Juvenile Center?

The inmate telephone service for this facility can be found at the top of this page. If the information is missing that means that the facility recently changed carriers and has not updated the information. In that case, call the jail at 304-259-5241 to get the answers to your questions.

What are the phone companies that facilitate phone calls with jails and prisons? 

Each of these phone companies provide similar services, and each cannot charge more than $0.021 per minute for domestic calls, however it is a very competitive industry due to the size of the market in which their customers are literally ‘captive’ in every sense of the word.

Amtel Phones
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
ICSolutions
Inmate Canteen
Inmate Sales
Lattice (nexus telephone)
NCIC
Paytel
Prodigy Solutions
Reliance
Securus
Smart Communications
Tiger

Can an inmate text me from the phones in the Kenneth “Honey” Rubenstein Juvenile Center

No. Inmates in the Kenneth “Honey” Rubenstein Juvenile Center cannot text from the phones, but more and more jails are bringing in a text service for inmates that can work from kiosks and tablets in their units. For more information, check out this jail’s email and text page.

Can an inmate in the Kenneth “Honey” Rubenstein Juvenile Center buy calling cards?

Almost every jail gives inmates and their contacts to either purchase calling cards from commissary or buy phone credits and time online from a phone service. There remain a few jails that still only allow collect calls which is an unfair financial burden on inmates and their families.

To see if Kenneth “Honey” Rubenstein Juvenile Center allows the purchase of phone cards, check the information at the top of this page or call the jail at 304-259-5241.

What is the most that an inmate in the Kenneth “Honey” Rubenstein Juvenile Center can spend on phone calls?

There is no limit to how often an inmate can make phone calls. They are limited only by how much money you are willing to give them to add phone time.

There are some jails and prisons that limit how much an inmate can spend on phone calls, specifically inmates in the United States Bureau of Prisons, which limits federal prisoners to a $300 spend every month, however during the holiday months that number is increased to $400 per month.

Do I need a credit card to purchase phone credits for an inmate in the Kenneth “Honey” Rubenstein Juvenile Center?

Of the dozens of phone companies listed above that do business with the jails and prisons, there are only a few that have a way for you to use cash to purchase phone credits or phone time from them, usually in an ATM machine at check cashing outlets, and only a couple that have a way for you to fund an inmate phone account by mailing them a money order or cashier check.

If you don’t have a credit or debit card from a bank, you can always get a prepaid one at thousands of check cashing locations across the country.

Most jails also have a way for inmates to purchase prepaid phone cards from their commissary. These jails usually allow the inmate’s trust account to be funded with postal money orders, negating the need for having a credit or debit card altogether. 

Call 304-259-5241 to see if your Kenneth “Honey” Rubenstein Juvenile Center’s commissary has prepaid phone cards.

What is the difference between a phone call and a video call?

A video call is no different than a video visit. It allows both the inmate and their approved contacts to see each other during the conversation. This is becoming the preferred method for inmates and their friends and family members to communicate, as visual contact communicates on a different level than just the voice.

Jails and prisons that have the option of video calls and video visits also most likely have handheld tablets for inmate use. This gives the inmate the ability to communicate from their cell or a remote corner of the unit, which adds a level of privacy that a kiosk on the wall does not offer.

To see if Kenneth “Honey” Rubenstein Juvenile Center offers video calls, go to the top of this page or the Visitation page for information. If you can’t find it there, it may be because this facility recently changed companies, so you can call them at 304-259-5241 for details on how to arrange video calls.

Can inmates in the Kenneth “Honey” Rubenstein Juvenile Center use their cell phone?

No, they cannot use their cell phone. 

Inmates have their cell phones taken from them when they are initially booked into jail and will not get them back until they are released, provided the phone is/was not kept by the arresting agency as evidence in a criminal investigation.

Is it illegal for an inmate to use a cell phone in the Kenneth “Honey” Rubenstein Juvenile Center?

Cell phones are considered contraband and a security risk to a jail or prison. All communication: Written, spoken or video, other than an inmate’s communication with their lawyer, are monitored by the facility.

If an inmate is caught with a cell phone that has somehow been smuggled into a jail, the inmate will be charged with a crime. It is considered more serious than being caught with drugs, as a cell phone can be used to intimidate potential witnesses, arrange an escape or run a criminal enterprise outside of the jail’s walls.

Can I get in trouble for accepting a call from an inmate using a cell phone in the Kenneth “Honey” Rubenstein Juvenile Center?

It is unlikely that you can get charged with a crime for communicating with an inmate using a cell phone while incarcerated in the Kenneth “Honey” Rubenstein Juvenile Center.

That said, if it is found that you knowingly were doing it, you could have your visitation or phone privileges suspended, or even permanently terminated by the jail.

If you were involved in the smuggling of the phone, that is a criminal offense, as it may be if you were adding ‘minutes’ onto a prepaid phone that you knew was smuggled into the jail and was being used for illegal purposes.

Emailing and Photo Sharing with your Inmate

Emailing Messages & Photos

Kenneth “Honey” Rubenstein Juvenile Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Kenneth “Honey” Rubenstein Juvenile Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Kenneth “Honey” Rubenstein Juvenile Center by clicking the banner below.


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Kenneth “Honey” Rubenstein Juvenile Center:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Kenneth “Honey” Rubenstein Juvenile Center West Virginia
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Kenneth “Honey” Rubenstein Juvenile Center mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Kenneth “Honey” Rubenstein Juvenile Center West Virginia (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.


 

How Do You Communicate with an Inmate in the Kenneth “Honey” Rubenstein Juvenile Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Kenneth “Honey” Rubenstein Juvenile Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Kenneth “Honey” Rubenstein Juvenile Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Tucker County, can be found on our Send Money Page.


 

How Do You Visit an Inmate in Kenneth “Honey” Rubenstein Juvenile Center?

To visit an inmate in Tucker County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Tucker County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Kenneth “Honey” Rubenstein Juvenile Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Tucker County follow these steps:
1.  Start by confirming that Kenneth “Honey” Rubenstein Juvenile Center's Video Visitation is working correctly by looking up Tucker County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Kenneth “Honey” Rubenstein Juvenile Center, and then the inmate you wish to communicate with.

Other Tucker County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Kenneth “Honey” Rubenstein Juvenile Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Tucker County, can be found on our Visit Inmate Page.

Kenneth “Honey” Rubenstein Juvenile Center Phone: 304-259-5241


 

How Inmates Can Use a Tablet to Access Services at Kenneth “Honey” Rubenstein Juvenile Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Kenneth “Honey” Rubenstein Juvenile Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Kenneth “Honey” Rubenstein Juvenile Center Inmate by Mail and by Email

To mail or email an inmate in Tucker County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Kenneth “Honey” Rubenstein Juvenile Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Kenneth “Honey” Rubenstein Juvenile Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Kenneth “Honey” Rubenstein Juvenile Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Tucker County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Tucker County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How an Inmate Makes a Phone Call to You or Others from Kenneth “Honey” Rubenstein Juvenile Center

To set up a phone account so that your inmate can call you from Tucker County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Tucker County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

How do I open an inmate phone account at the Kenneth “Honey” Rubenstein Juvenile Center?
The Kenneth “Honey” Rubenstein Juvenile Center uses a third-party phone service called Securus Technologies. If you want to communicate by phone with your inmate, you have to first open an account with Securus. They have three different types of accounts: (1)Advance Connect - where you control all phone numbers your inmate can call. (2)Inmate Debit - where inmate can call anyone they choose. (3)Direct Bill - where you receive calls from your inmate and you are billed monthly. Learn more about how to get phone calls from an inmate in the Kenneth “Honey” Rubenstein Juvenile Center.

How much does it cost for an inmate to make a phone call from the Kenneth “Honey” Rubenstein Juvenile Center?
Phone call rates from your inmate in the Kenneth “Honey” Rubenstein Juvenile Center to you vary and are subject to change, but in general the costs are as follows: ADVANCE CONNECT Phone Calls - $0.21 per minute. INMATE DEBIT Phone Calls - $0.21 per minute. DIRECT BILL Phone Calls - $0.25 per minute. TRADITIONAL COLLECT Phone Calls - $0.25 per minute. VOICEMAIL Message (one minute max) - $0.75 per minute. Learn more about how much phone calls cost in the Kenneth “Honey” Rubenstein Juvenile Center.

How do voicemail messages from an inmate work at the Kenneth “Honey” Rubenstein Juvenile Center?
Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for. Learn more about inmate voicemail functions in the Kenneth “Honey” Rubenstein Juvenile Center.

Can I fund a Kenneth “Honey” Rubenstein Juvenile Center inmate's phone account without having my own phone account?
Yes. You can fund a Securus Technologies Inmate Debit account without having your own calling account. All you have to do is deposit money for them online or by calling Securus at 972-734-1111 and paying with a debit or credit card over the phone. Learn more about how to set up a phone account for an inmate in the Kenneth “Honey” Rubenstein Juvenile Center.

Can inmate phone calls from the Kenneth “Honey” Rubenstein Juvenile Center connect to my mobile phone number?
Yes. When an inmate in the Kenneth “Honey” Rubenstein Juvenile Center calls you using a Securus Technologies phone service's Inmate Debit account, the calls can connect to a cell phone. Learn more about how to set up a phone account for an inmate in the Kenneth “Honey” Rubenstein Juvenile Center.

Why is my Kenneth “Honey” Rubenstein Juvenile Center phone status blocked?
If your phone status at the Kenneth “Honey” Rubenstein Juvenile Center is showing being BLOCKED, there could be several reasons for this: (1)There are not enough funds on your Advanced Connect Account, (2)Your Direct Bill is past due, (3)You have a new telephone number, and a restriction could be on your line, (4)You may have accidentally pressed the incorrect number when attempting to accept the incoming call and you may have blocked your line, (5)In the past you may have requested to have a block placed on your phone and you never had it removed. On any of these issues of your phone being blocked, you can resolve them by calling Securus at 972-734-1111. Learn more about how to unblock a phone in the Kenneth “Honey” Rubenstein Juvenile Center.

How do I close my inmate phone account at the Kenneth “Honey” Rubenstein Juvenile Center?
On Securus Technologies website you can close your account inmate phone account at the Kenneth “Honey” Rubenstein Juvenile Center by following these instructions: 1. Log in. 2. Select your account. 3. Click on 'Close Account'. If you have a refund coming by credit card, it will show up in 10-12 days. With Western Union, full refunds will be refunded through Western Union in 10-12 business days and partial refunds will be issued by check via regular U.S. Postal Service mail in 2-3 weeks. With MoneyGram or payments made by mail, full and partial refunds will be issued by check via regular U.S. Postal Service mail in 2-3 weeks. Make sure to verify your address. Call Securus at 972-734-1111 if you have any problems. Learn more about how to close your phone account in the Kenneth “Honey” Rubenstein Juvenile Center.

Are phone calls with an inmate at the Kenneth “Honey” Rubenstein Juvenile Center recorded?
Yes. All phone calls with an inmate in the Kenneth “Honey” Rubenstein Juvenile Center are recorded. All calls except those with their lawyer. Everything you say and do are going to be heard and recorded by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement. Learn more about how to control your inmate's phone calls while in the Kenneth “Honey” Rubenstein Juvenile Center.