Washington County Jail COVID-19 Coronavirus Visitation Policy

Washington County Jail

Address:
500 Rolfs Avenue
West Bend, WI 53095

Phone:

262-335-4427

New Visitation Policies in Washington County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Washington County Jail in West Bend, Wisconsin, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 262-335-4427 for updates.

Video Visitation at Washington County Jail

At-home and onsite video visitation guidelines for Washington County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 262-335-4427 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Washington County, the state of Wisconsin and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Washington County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Washington County Bail Bond Information

Because Washington County and Wisconsin can change their bail bond procedures, it is always best to call either the Washington County Jail at 262-335-4427, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Washington County Jail or the Washington County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Washington County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Washington County Jail inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Washington County Jail, then your inmate's name.
  • Once you have completed this, the Washington County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Washington County, visit our full page guide

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.


 

Washington County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Washington County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Washington County Jail:
Inmate's Full Name
Washington County Jail
500 Rolfs Avenue
West Bend, WI 53090


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to send a text or email to an inmate in Washington County

To send and receive secure texts or emails from an inmate housed in Washington County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Wisconsin, then the Washington County Jail, then your inmate's name.
  • Once you have completed this, the Washington County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Washington County, visit our full page guide


 

How to Send a Carepack Commissary Package Directly to an Inmate in Washington County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Washington County Jail follow these steps:

  • Go to JailATM, choose Wisconsin, then choose Washington County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Washington County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Washington County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Washington County Jail check out our Commissary Instructions Page for Washington County.


 

How to Deposit Money Online for an Inmate in Washington County

To deposit money online for an inmate in Washington County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Washington County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Wisconsin, then choose Washington County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Washington County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Washington County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Washington County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Washington County.


 

How Do Inmates in Washington County Jail Make Phone Calls?

To receive phone calls from inmates in Washington County, or to assist them in making phone calls to other people, follow these steps:

  • Washington County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Washington County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Washington County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Washington County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

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