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Madison County Annex Detention Facility Inmate Phone Use


Fiber Street
Huntsville,
Alabama
35801
Madison County
Main Phone: 256-519-4800
Beds: 1220
The information below provides complete instructions regarding Madison County Annex Detention Facility inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Madison County Jail in Huntsville, Alabama.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Madison County Annex Detention Facility?

No. Neither this jail nor any other jail allows you to directly phone an inmate.



Can I Leave A Message For An Inmate At Madison County Annex Detention Facility?

If there an emergency such as the death of an inmate’s immediate family member, you may call the jail and ask to speak to the watch commander.
Explain the situation and the watch commander will get a message to your inmate to call home. Jail staff will not tell the inmate about the death, but will tell him or her she needs to call home for an emergency.

You might be asked to provide evidence of the emergency prior to the inmate being notified.


How Does An Inmate Make A Phone Call From Madison County Annex Detention Facility?

Access Corrections is a private company that processes money-email-photo email for inmates in state prison systems and county jails across the country. The following information tells you how to use the system.

REGISTER
Step 1: Register at the site. Click
here to complete registration and accept the terms of service.

You will be asked for your name, birth date, home address, phone numbers and email. Then go to the bottom of the page and click acceptance of terms of service. 

Step 2: Add inmates to your account resident list. This step cannot be completed until you have registered. Click here to add. To add an inmate, select the state and facility. Enter the inmate’s offender number or his last and first name. On the right the inmates with that name will show. Select the inmate you wish to add to your resident list and click “Add”.

ADDING MONEY

 Online

Step 1: Login in to your account.

Step 2: Choose the inmate from your account resident list.

Step 3: Once you choose an inmate, next to his name it will show you with little photos on the left what services you can purchase for that facility. Most contracted facilities accept deposits of money for the books. Some also offer email services and a few offer photo email services.

Step 4: Select “make a deposit” another screen will open that allows you to input your debit/credit card information. Next to the box where you type in how much money you want to send, you will see the minimum and maximum allowed deposits for that jail.

Mailing Money Orders

Step 1: Go to login page – but don’t login

Step 2: On left side of that page you will see links to various facilities for mailing in money orders

Step 3: Print and fill out the form completely (incomplete pages may be rejected)

Step 4: Mail to the address on the form and include the money order made out as instructed

 USING EMAIL

Step 1: Check to be sure email is one of the offered services at the facility. Does this by clicking on the inmate you wish to email on your resident list. Next to the inmate’s name it will show icons (pictures) of available services. If the envelope does not have a red line through it, then email is allowed.

Step 2: Purchase credits by clicking on the “Buy Credits” on the left side of the page.

Step 3: Choose whether to share credits or not. If you choose share credits and the facility allows inmates to email back, your credits will be deducted each time you or the inmate email each other. Each email typically costs 40-60 credits. You will know how many credits will be used before you click to send the email. If you choose not to share credits, you will be the only one using them to email the inmate. He will not be able to use them to respond.

Email Length

Up to 2,600 characters is allowed in each email. This is approximately 250 words.

Credits cost

500 credits $5.00

1,000 credits $10.00

2,000 credits $20.00

5,000 credits $50.00

Time Frames

When you email, it is sent to the mailroom and printed, scanned and delivered to the inmate, typically within 24 hours. An inmate response will be handwritten, scanned and emailed to you, usually within 24 hours.

PHOTO EMAIL

Step 1: Login

Step 2: Choose inmate from your resident list

Step 3: Select send picture from left side of page (if the service is available it will show a camera that does not have a red line through it next to the inmate’s name).

Step 4: Upload photo from your computer

Step 5: View photo and number of credits required. (Typically 100 to 500 credits per photo). See Cost under Using Email category above. 

Step 6: Submit photo. (All photos are scanned for content. Photos that depict obscenity, gang, drug, weapons related content will be rejected).

Click here to reach the Access Connection website.



Can An Inmate Use A Cell Phone While In Madison County Annex Detention Facility?

No. Inmates are not allowed cell phones in Madison County Annex Detention Facility, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.

If you are found to have helped an inmate get a cell phone in jail, you could face criminal charges, especially if the phone was used to set up or commit a crime.



Can I Communicate By Email With An Inmate?

This jail does not have an inmate email program, but it could change in the future. Such programs are gaining popularity because:

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 256-519-4800 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.



Important Tips About Jail Phone Calls

Remember that all calls are recorded and randomly listened to by security staff. If you discuss something about your inmate’s case, it can be used against the inmate in court. In addition, if you discuss anything that threatens the security of the jail, other inmates or the public you could lose your privileges to receive calls from the jail.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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