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Anaheim Detention Facility Inmate Phone Use

425 South Harbor Blvd.
Orange County
Inmate Info: 714-647-4666
Beds: 120
The information below provides complete instructions regarding Anaheim Detention Facility inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Orange County Jail in Anaheim, California.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Anaheim Detention Facility?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At Anaheim Detention Facility?

Most jails only allow you to leave a message for an inmate in case of a serious emergency such as a death in the family.

Other than for a family emergency, the only way to communicate with an inmate is by them phoning you, leaving you an email message using the jail's secure (and closely monitored) electronic message system, mail or during a visit.

Many jails are now contracting with a third party service (for a fee) which allows you to leave a recorded phone message for an inmate.

To see if the Anaheim Detention Facility has this service, go here or call Anaheim Jail: 714-765-1988.

How Does An Inmate Make A Phone Call From Anaheim Detention Facility?

Collect Calls

Anaheim Detention Facility, requires you to open and fund an account through prepaidinmate.com or by calling 866-898-5880 before an inmate can call friends and family.

Click here to get started.

Type Anaheim City Jail into “Facility” box.

Type inmate’s first and last name

If the inmate’s name does not pop up or there are more than one with that name, call the jail 714-765-1988 and ask what the exact spelling of the name is for booking purposes. This includes what if there are capitalized letters, whether last name is first etc. Then type it exactly that way into the form.

Choose the in-state or out-of-state package. (You can buy both, but must make them as separate purchases).

Input the phone numbers the inmate will be allowed to call using these funds. You can put just yours or add as many others as you wish. Remember, the in state numbers and out-of-state numbers must be purchased on separate packages.

You only have to do this once and the numbers will remain on the account.

You can change the allowable numbers on your account at any time by logging into your account or calling 866-898-5880.

Choose a package:

In-state packages:

$25 for 50 minutes of talk time

$50 for 100 minutes of talk time

$100 for 200 minutes of talk time

Out-of-state package:

The same as in-state packages with an added fee of $10 for 48 minutes or $20 for 96 minutes.

Service fee

In-state packages have a $5 service fee each time you fund the account. There isn’t a service fee for out-of-state packages.

You must pay with debit/credit card that has a VISA, MasterCard, Discover or American Express logo.

Prepaid cards will work as long as they have one of the above logos and you know the city, state and zip code where the card was registered when activated.

Once the account is funded, the inmate inputs his or her PIN number and will hear a list of allowable numbers that you have authorized. A number is chosen and that number is automatically dialed and the call takes place.

There is no time limit on calls. As long as the funds are there, the call will continue. The minimum charge for a call is one minute even if the call lasts less than a full minute.

To see Anaheim Detention Facility phone services, go to http://www.anaheim.net/171/Police-Department or call Anaheim Jail: 714-765-1988.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

Can An Inmate Use A Cell Phone While In Anaheim Detention Facility?

No. Inmates are not allowed cell phones in Anaheim Detention Facility, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call Anaheim Jail: 714-765-1988 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Anaheim Detention Facility at Anaheim Jail: 714-765-1988 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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