The information below provides complete instructions regarding Santa Cruz County Rountree Medium Jail Facility inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Santa Cruz County Jail in Watsonville, California.
When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.
Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.
No. Neither this jail nor any other jail allows you to directly phone an inmate.
Messages may not be left for inmates. However, if there is an emergency you can call the jail and speak to the supervisor.
If there an emergency such as the death of an inmate’s immediate family member, you may call the jail and ask to speak to the watch commander.
Explain the situation and the watch commander will determine whether to schedule a special visit so you can tell the inmate, or to have the inmate told by jail staff/chaplain.
It will be decided on a case-by-case basis.
You might be asked to provide evidence of the emergency prior to the inmate being notified.
Inmates at this jail make can make traditional collect calls or they can purchase phone cards through commissary and use the cards to make calls.
No. Inmates are not allowed cell phones in Santa Cruz County Rountree Medium Jail Facility, although getting access to a cell phone in jail has become more common.
It is a criminal offense in California for an inmate to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.
This jail does not have an email program but the policy can change at any time. Click here to see if the jail is currently offering email to inmates.
If you were unable to find the information you were looking for on this page, call Santa Cruz County Rountree Medium Jail Facility at 831-454-2420 and ask their policies on getting phone calls from your inmate.
Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Click here to view the jail website for additional information.