The Arapahoe County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
The Arapahoe County Detention Facility also allows you to mail letters in envelopes as long as the envelope is not larger than 8 inches by 10 inches.
You must obtain prior permission before having any newspaper mailed to the inmate.
Magazines are considered parcels and require prior permission from the watch commander or jail before you can send or have any sent.
Books are considered parcels and require prior permission from the watch commander or jail before you can send or have any sent.
If you get permission, the following will apply.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Arapahoe County Detention Facility standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Arapahoe County Detention Facility continues to allow books to be mailed by a third party publisher or bookseller, call (County Jail) 720-874-3500.
This jail allows you to send care packages to your inmate through MyCarePack.com.
You will need the inmate’s full name and booking ID number. Click here to locate the inmate’s booking ID number.
PLEASE NOTE: Once deposit has been posted to an inmate's account it is non-refundable.
To set up an account click here
MyCarePack.com provides care packages to inmates. The site provides packages choices that comply with the specific facilities rules and limits.
To determine whether MyCarePack.com services the specific jail or prison that houses your inmate:
Click here to go to the home page
Select state from the dropdown menu
Scroll to find facility from the next drop down menu.
You can make purchases without having an account set up, but setting up an account allows you to track your orders, view what you have purchased in the past and keeps track of which inmates you have sent packages to. Registration is free. To set up an account click here.
Step One: Provide your name, address, phone number and email in the appropriate boxes.
Step Two: Read and agree to terms of service.
Step Three: Hit Save.
MyCarePack.com accepts MasterCard and Visa payments.
Advantages to using MyCarePack.com include:
The ability to place an order any time of the day or night.
Knowing when it will be delivered. (The site provides facility specific information about deliveries and limits).
By choosing the pack to send, you know what the inmate is getting.
To order a care package:
Go to the home page by clicking here.
Select the appropriate state from the drop down menu.
Select the appropriate facility from the next drop down menu.
Click on the “enter” button
Choose what category package you wish to send. (Category choices are on the left side of the page).
Select the items you wish to buy and send to the inmate and place in “add to cart”.
If you see an inmate ID picture in lower left corner of page, click it to type in inmate first and last name and locate the inmate number.
Go to checkout and provide your credit/debit card number and submit for payment.
Save your confirmation number so you can track the package.
Tracking Your Order
You can track orders you purchase at MyCarePack.com by clicking here and entering the order confirmation number in upper right hand corner of the screen.
View Your Order History
From the homepage, log-in then press the “Order history” in top right corner of screen.
Things to Know
If you accidentally provide the wrong inmate ID number and another inmate happens to have the ID you used, that inmate will get the package. MyCarePack.com will not refund the money. Be sure of the ID number before completing an order. (If you are unsure and the site does not provide it, ask the inmate what it is when he calls or writes).
You are allowed to send one package per week to each inmate.
If an inmate is prohibited from having certain items, MyCarePack.com will refund the amount of that item back to your card. This refund typically appears five to seven business days later.
If an item is not available the company tries to match it with a similar item. If one cannot be found your card is refunded the amount of that item. You are not given the choice between a substitute item or a refund for the item.
Prepaid debit cards might be rejected because an address has to match up before the order can go through. Many pre-paid cards do not require an address on file, therefore MyCarePack.com’s anti-fraud steps might reject the card due to invalid address.
Do not use spaces or dashes when entering your credit/debit card number.
Each facility details spending and account limits. The button is in lower left area of the page after you select the facility and press “Enter”. If you don’t comply with the stated limits your order will be rejected.
You will notice a $1.00 pending charge on your statement. This charge is used to verify the pre-authorizing of the card and will not actually be withdrawn from the account. It will be released back to the account a few days after it happens.
Inmates typically receive their care packages two to seven days after they are purchased.
Contact information to MyCarePack.com:
If your inmate is mailed anything other than a letter, postcard or greeting card it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates.
Examples of prohibited items include:
Any religious material without prior approval and it must come from a religious organization.
Any colored pencil or marker writing, marks, etc. on the envelope or the letter.
Stamps and stickers.
Musical greeting cards.
Altered mail such as perfumed or lipstick covered.
Paper with any type of stains such as grease.
Crayon, felt tip or hand painted drawings.
Call (County Jail) 720-874-3500 or click here for a complete list of prohibited items.
Arapahoe County Detention Facility
Inmate's first and last name - booking #
P.O. Box 4918
Centennial, CO 80155-4918
All mail sent to an inmate at the Arapahoe County Detention Facility must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.
To confirm the mailing address and/or any new policies regarding inmate mail call (County Jail) 720-874-3500 or check the most recent updates on the jail's website by going here.
Photos should not exceed 4 inches high x 6 inches wide.
Computer generated photos must not be larger than 4 X 6.
Polaroid Photos are prohibited.
Photos of weapons are prohibited.
Photos of drugs, the consuming of drugs or alcohol is prohibited.
Photos of lewd behavior or people exhibiting too much skin is prohibited.
Call (County Jail) 720-874-3500 or check the most recent policies regarding inmate photos on the jail's website by going here.
Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.
Never write anything about the inmate's court case you wouldn't want read aloud in court.
Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.
Click here to view contact information for the Arapahoe County Detention Facility.
A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your Smart Phone, computer or tablet whenever you wish.
In addition, you don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence much more quickly and send responses immediately.
Jail staff likes it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filter program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones has been used as evidence in criminal court cases to convict them or to file new charges.
Call (County Jail) 720-874-3500 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.