Rio Grande County Jail Photos & Videos

How an Inmate Makes a Phone Call to You or Others from Rio Grande County Jail

To set up a phone account so that your inmate can call you from Rio Grande County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Rio Grande County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

How to Have Remote Video Visits with an Inmate in Rio Grande County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Rio Grande County Jail inmate, follow the instructions below:

• Register and create an account with your Rio Grande County inmate using Inmate Canteen.
• 
• Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Rio Grande County Jail.
• You can also send and receive secure messages and use them to make and receive phone calls with your Rio Grande County inmate.
• This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Rio Grande County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Rio Grande County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

How Do Inmates in Rio Grande County Jail Make Phone Calls?

To receive phone calls from inmates in Rio Grande County, or to assist them in making phone calls to other people, follow these steps:

• Rio Grande County Jail uses the services of Inmate Canteen.
• Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
• Services for Rio Grande County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

• Register or Log in to your account
• Select Colorado, then Rio Grande County Jail, then the inmate you wish to purchase a phone card or calling time for.
• Select the "Purchase Phone Card for an Inmate" option.
• Follow the prompts on screen to purchase the phone card for your inmate in Rio Grande County.

For all the information regarding phone calls with Rio Grande County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Rio Grande County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Rio Grande County Jail follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
• 
• Select Colorado, then Rio Grande County Jail, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.
• NOTE: Rio Grande County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Rio Grande County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Rio Grande County.