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North Broward County Jail Bureau Inmate Phone Use


1550 NW 30th Avenue
Pompano Beach,
Florida
33069
Broward County
Inmate Info: 954-831-5900
Main Phone: 954-831-5900
Beds: 1200
The information below provides complete instructions regarding North Broward County Jail Bureau inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Broward County Jail in Pompano Beach, Florida.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The North Broward County Jail Bureau?

No. Neither this jail nor any other jail allows you to directly phone an inmate.



Can I Leave A Message For An Inmate At North Broward County Jail Bureau?

If you need to notify an inmate of a death in the inmate’s immediate family, you must go through the Chaplain’s office. Click here for contact information.

Other than for a family emergency, the only way to communicate with an inmate is by them phoning you,  mail or during a visit.

Many jails are now contracting with a third party service (for a fee) which allows you to leave a recorded phone message for an inmate.

To see if the North Broward County Jail Bureau has this service, go here or call 954-831-5900.



How Does An Inmate Make A Phone Call From North Broward County Jail Bureau?

Collect Calls

North Broward County Jail Bureau, will allow inmates to make collect calls to those who will accept the charges. Your phone service provider might require a deposit before it will permit you to accept collect calls. Some phone services block all calls from penal institutions.

This is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

This facility contracts with Securus (T-Netix) so inmates can make direct calls to people on cell phones or at landlines that do not allow collect calls.

Securustech.net offers several options to receive phone calls from inmates.  When you register your account you will see which services this jail chooses to offer.

AdvanceConnect

Advance connect is a prepaid phone system. You open and put money on the refillable account and the inmate calls collect. You always have the option to accept or decline the call. The cost of each call is deducted from your prepaid account balance.

Benefits of AdvanceConnect:
You control how much you spend on calls with how much money you put on the account

You can receive collect calls from the inmate even if your regular phone company blocks calls from jails/prisons

The inmate can also call you on your cell phone (as long as the jail/prison doesn’t restrict it)

There is a minimum $25 requirement each time you add funds to the account

Calculate the cost of a call by clicking here.

You can pay by:

 Credit/Debit Card Online or By Phone

 MoneyGram

 Pay By Mail for AdvanceConnect) Mail check, money order or cashier’s check to Mail to:

Securus Correctional Billing Services

PO Box 650757

Dallas, TX  75265-0757

Be sure to include the phone number and AdvanceConnect account number on the memo line.

 Western Union

Click here to open an account.

Direct Billing

With Direct Billing, you can accept collect calls from an inmate and Securus Correctional Billing Services will bill you each month. You must have approved credit to open this type of an account.
Benefits of a Direct Bill account include:

Can connect several phones to the account so you can receive calls in multiple settings

Written monthly statements of call activities

No minimum amounts

You can receive as many calls as you wish as long as you pay the bill in full each month

Your Direct Bill account balance can be paid by:

 Credit/Debit Card Online or By Phone

 MoneyGram

 Pay By Mail for Direct Bill

 Western Union

Traditional Collect Calls

The traditional collect call method is good if you will only receive inmate calls on house phones or other landlines. Some phone providers block all calls from penal institutions but if your company allows them:

Your account will be automatically created as soon as you accept the first call from a jail/prison

Your account number is your phone number

You will receive a 90 day rolling spending limit

Your charges will appear on your next phone bill

Limitations: You are subjected to a 90-day rolling limit on spending. When you accept the call, the charges will be deducted from that available limit and Securus submits the charges to your phone company. If you exceed your 90 day limit within the rolling 90 days, your Direct Billing account is blocked until your charges roll off through payment of your phone bill.  You will still be able to receive other phone calls during this time, just no calls from penal institutions.

Click here to learn more about Traditional Collect Calls and how to set up the account.

Inmate Debit

An inmate debit account gives the inmate a prepaid phone account that can be used for calls. Many jails/prisons allow inmates to transfer money from their jail/commissary accounts to their inmate debit accounts to pay for calls. Friends and families are also typically allowed to help fund those accounts. There is a $7.95 fee each time you fund the account. You can deposit $0.01 - $100.00 each time.

Benefits

The inmate can call anyone who is approved on their call list without requiring each of those people to set up their own prepaid phone accounts

You can deposit money to an inmate’s phone account without having to set up your own account

Calls can be made to cell phones (as long as the jail/prison does not restrict it).

Click here to see if an inmate has an account set up and to deposit money to it. 

The following payment methods are accepted for Inmate Debit accounts:

 Credit/Debit Card Online or By Phone

 MoneyGram for Inmate Debit

 Pay By Mail Inmate Debit

Pay By Mail for AdvanceConnect) Mail check, money order or cashier’s check to Mail to:

Securus Correctional Billing Services

PO Box 650757

Dallas, TX  75265-0757

EMAIL

A growing number of jails/prisons offer email services for inmates and their families. Cost varies but average:
$0.60 for the first page

$0.00 second page is free

$0.30 for each additional page

Each page is a full-sized page with standard-sized text

NOTE: Emails are scanned for content and delivered to the inmate, usually within 24 hours. If desired you can provide funds for the inmate to handwrite back to you and it will be scanned and sent to you via your email address, typically within 24 hours.

Click here to see if your jail/prison offers email services. If so, click here to open and fund an account.

VIDEO VISITS

Reservations are $20 for 20 minutes.  Securus Video Visitation is not charged on a per-minute basis.  The way to schedule a video visit is dependent on each jail/prison’s video visit guidelines.

Benefits

 No need to travel to the facility - eliminate the cost of gas, food, hotel stays, and excessive time off of work

No need to wait in lines waiting for a visitation time

 No need to leave your possessions in the car

Convenient, scheduled visitations - receive email updates and reminders

You must open a Securus Online account to participate in video visits. Opening the account requires your name, address and government-issued photo ID.

 Once approved by the correctional facility, you can begin scheduling your Securus Video Visitation sessions.

 

What you need to use Securus Video Visitation:

 Securus Online account with Securus Video Visitation enabled

 Computer with Internet, sound, and a web camera

Valid email address

 Credit or debit card

Click here to learn more about video visits.

Click here to see if your jail/prison offers video visits through Securustech.

Click here to open an account.

 

To see North Broward County Jail Bureau phone services, go to http://www.sheriff.org/about_bso/dodcc/info/index.cfm#7 or call 954-831-5900.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.



Can An Inmate Use A Cell Phone While In North Broward County Jail Bureau?

No. Inmates are not allowed cell phones in North Broward County Jail Bureau, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.



Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 954-831-5900 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.



Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call North Broward County Jail Bureau at 954-831-5900 and ask their policies on getting phone calls from your inmate.

Unless restricted by being locked down or losing phone privileges through behavior issues, inmates at this facility have access to phones for most of the day .

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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