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Fulton County Jail Inmate Phone Use


901 Rice Street, NW
Atlanta,
Georgia
30318
Fulton County
Main Phone: 404-613-2000
Beds: 2,500
The information below provides complete instructions regarding Fulton County Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Fulton County Jail in Atlanta, Georgia.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Fulton County Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.



Can I Leave A Message For An Inmate At Fulton County Jail?

This jail sometimes offers voicemail services so you can leave a message for your inmate.

The cost is $1.99 for each voicemail. You are limited to 45 seconds or less per message.


To see if the jail is currently offering voicemail messages for inmates, call 404-613-2000 and follow the prompts. Have a credit or debit card ready as well as the name of the inmate you wish to leave the voicemail for.

To see if the Fulton County Jail has this service, go here or call 404-613-2000.



How Does An Inmate Make A Phone Call From Fulton County Jail?

Direct Calls

This jail contracts with Access Corrections.com for inmate calls.

Access Corrections is a private company that processes money-email-photo email for inmates in state prison systems and county jails across the country. The following information tells you how to use the system.

REGISTER
Step 1: Register at the site. Click
here to complete registration and accept the terms of service.

You will be asked for your name, birth date, home address, phone numbers and email. Then go to the bottom of the page and click acceptance of terms of service. 

Step 2: Add inmates to your account resident list. This step cannot be completed until you have registered. Click here to add. To add an inmate, select the state and facility. Enter the inmate’s offender number or his last and first name. On the right the inmates with that name will show. Select the inmate you wish to add to your resident list and click “Add”.

ADDING MONEY

 Online

Step 1: Login in to your account.

Step 2: Choose the inmate from your account resident list.

Step 3: Once you choose an inmate, next to his name it will show you with little photos on the left what services you can purchase for that facility. Most contracted facilities accept deposits of money for the books. Some also offer email services and a few offer photo email services.

Step 4: Select “make a deposit” another screen will open that allows you to input your debit/credit card information. Next to the box where you type in how much money you want to send, you will see the minimum and maximum allowed deposits for that jail.

Mailing Money Orders

Step 1: Go to login page – but don’t login

Step 2: On left side of that page you will see links to various facilities for mailing in money orders

Step 3: Print and fill out the form completely (incomplete pages may be rejected)

Step 4: Mail to the address on the form and include the money order made out as instructed

 USING EMAIL

Step 1: Check to be sure email is one of the offered services at the facility. Does this by clicking on the inmate you wish to email on your resident list. Next to the inmate’s name it will show icons (pictures) of available services. If the envelope does not have a red line through it, then email is allowed.

Step 2: Purchase credits by clicking on the “Buy Credits” on the left side of the page.

Step 3: Choose whether to share credits or not. If you choose share credits and the facility allows inmates to email back, your credits will be deducted each time you or the inmate email each other. Each email typically costs 40-60 credits. You will know how many credits will be used before you click to send the email. If you choose not to share credits, you will be the only one using them to email the inmate. He will not be able to use them to respond.

Email Length

Up to 2,600 characters is allowed in each email. This is approximately 250 words.

Credits cost

500 credits $5.00

1,000 credits $10.00

2,000 credits $20.00

5,000 credits $50.00

Time Frames

When you email, it is sent to the mailroom and printed, scanned and delivered to the inmate, typically within 24 hours. An inmate response will be handwritten, scanned and emailed to you, usually within 24 hours.

PHOTO EMAIL

Step 1: Login

Step 2: Choose inmate from your resident list

Step 3: Select send picture from left side of page (if the service is available it will show a camera that does not have a red line through it next to the inmate’s name).

Step 4: Upload photo from your computer

Step 5: View photo and number of credits required. (Typically 100 to 500 credits per photo). See Cost under Using Email category above. 

Step 6: Submit photo. (All photos are scanned for content. Photos that depict obscenity, gang, drug, weapons related content will be rejected).

 

Click here to reach the Access Connection website.



Can An Inmate Use A Cell Phone While In Fulton County Jail?

No. Inmates are not allowed cell phones in Fulton County Jail, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.



Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 404-613-2000 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.



Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Fulton County Jail at 404-613-2000 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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