Knox County Jail Photos & Videos

How an Inmate Makes a Phone Call to You or Others from Knox County Jail

To set up a phone account so that your inmate can call you from Knox County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Knox County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Bail out an Inmate in Knox County

To Bail out or Post Bond for an Inmate in Knox County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Knox County Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Knox County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Knox County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Knox County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Knox County Jail inmate's account for communication services, check out our Send Money page.


 

How to Communicate with an Knox County Jail Inmate by Mail and by Email

To mail or email an inmate in Knox County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Knox County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Knox County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Knox County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Knox County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Knox County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Knox County Jail?

To visit an inmate in Knox County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Knox County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Knox County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Knox County follow these steps:
1.  Start by confirming that Knox County Jail's Video Visitation is working correctly by looking up Knox County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Knox County Jail, and then the inmate you wish to communicate with.

Other Knox County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Knox County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Knox County, can be found on our Visit Inmate Page.

Knox County Jail Phone: 812-882-7660


 

How to Send a Secure Email Message to an Inmate in Knox County

To send a secure email message to an inmate in Knox County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Knox County, by creating an account.
  • Select Indiana, then select Knox County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Knox County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Knox County Jail check out our Secure Messaging Guide for Knox County.


 

How Do Inmates in Knox County Jail Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

  • Knox County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Knox County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Knox County Jail?

Other than 'at the jail' visits between you and your inmate at Knox County Jail, which is explained and outlined in detail on our Visit Inmate Page, Knox County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Knox County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Knox County Jail
  • Select 'New Purchase'
  • Choose Knox County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Knox County, can be found on our Visit Inmate Page.

Knox County Jail Phone: 812-882-7660


 

How to Send a Carepack Commissary Package Directly to an Inmate in Knox County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Knox County Jail follow these steps:

  • Go to JailATM, choose Indiana, then choose Knox County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Knox County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Knox County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Knox County Jail check out our Commissary Instructions Page for Knox County.


 

How to Deposit Money Online for an Inmate in Knox County

To deposit money online for an inmate in Knox County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Knox County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Indiana, then choose Knox County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Knox County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Knox County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Knox County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Knox County.