To set up a phone account so that your inmate can call you from Hancock County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hancock County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from inmates in Hancock County, or to assist them in making phone calls to other people, follow these steps:
Rates
Transaction Fees:
Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.
Customer Service
Monday - Friday 8-5 PM CST
800-583-9683
Email: [email protected]
For full information about using CTEL to communicate by phone with your Hancock County inmate, visit our Inmate Phone Page. You will find information about Inmate Phone schedules, rates, rules, policies, and tips. Please note that all of your phone calls will be recorderd and any information about your inmate's case that you speak about could be used against him in court.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Hancock County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Hancock County Jail check out our Commissary Instructions Page for Hancock County.
To deposit money online for an inmate in Hancock County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Hancock County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Hancock County.