Story County Jail Photos & Videos

How to Send Money to an Inmate in Story County

To send commissary money to an inmate in Story County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Iowa, then select Story County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Story County Jail.

How to Rent a Tablet for an Inmate in Story County Jail

To rent a tablet for an inmate in Story County follow these instructions:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your Story County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

• Call - 800-844-6591 or 972-734-1111.
• Email - [email protected]

For all Story County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.

How to Send a Text or Email Message to an Inmate in Story County Jail

To send a text or email message to a Story County inmate, do the following:

Story County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Story County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Story County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Story County information for sending secure messages to an inmate in Story County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.

Story County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Story County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Story County Jail:
Inmate's Full Name
Story County Jail
1315 South B Ave.
Nevada, IA 50201

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Visit or Email an Inmate in Story County Iowa or visiting an inmate at the jail

To visit or email an inmate in Story County follow these steps:

• In addition to visiting inmates at the jail, Story County Jail uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Story County Jail inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Story County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Story County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Story County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Story County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

How an Inmate Makes a Phone Call to You or Others from Story County Jail

To set up a phone account so that your inmate can call you from Story County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Story County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.