Shelby County Detention Center Photos & Videos

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For online or over the phone inmate deposits, use Care A Cell Money Deposit System.

If you have specific questions that you want answered, check out their informative FAQ Page. or call them at 800-622-8166.

 

How to Send Commissary Packages to an Inmate in Shelby County Detention Center

Shelby County Detention Center uses Care A Cell Inmate Care Packages for family and friends of inmates to send commissary into an inmate.

Care A Cell requires payment with Visa, Mastercard, Discover, Paypal or Prepaid Debit Money Cards. All purchases are done online.
You can reach Care A Cell by email, by filling out their contact form online here, or by calling them at 800-622-8166.

If you have specific questions that you want answered, check out their informative FAQ Page.

 

How Do Inmates in Shelby County Detention Center Make Phone Calls?

To receive phone calls from inmates in Shelby County, or to assist them in making phone calls to other people, follow these steps:

  • Shelby County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678. 
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Shelby County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Shelby County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How Do You Visit an Inmate in Shelby County Detention Center?

Other than 'at the jail' visits between you and your inmate at Shelby County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Shelby County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Shelby County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Shelby County Detention Center
  • Select 'New Purchase'
  • Choose Shelby County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Shelby County, can be found on our Visit Inmate Page.

Shelby County Detention Center Phone: 502-633-2343