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Skip Navigation LinksCounty Jails > Massachusetts > Middlesex > Malden Jail Inmate Phone Use

Malden City Police Jail Inmate Phone Use


200 Pleasant Street
Malden,
Massachusetts
02148
Middlesex County
The information below provides complete instructions regarding Malden City Police Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Middlesex County Jail in Malden, Massachusetts.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Malden City Police Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.



Can I Leave A Message For An Inmate At Malden City Police Jail?

Most jails only allow you to leave a message for an inmate in case of a serious emergency such as a death in the family.

Other than for a family emergency, the only way to communicate with an inmate is by them phoning you, leaving you an email message using the jail's secure (and closely monitored) electronic message system, mail or during a visit.

Many jails are now contracting with a third party service (for a fee) which allows you to leave a recorded phone message for an inmate.

To see if the Malden City Police Jail has this service, go here or call 781-397-7171.



How Does An Inmate Make A Phone Call From Malden City Police Jail?

Collect Calls

Malden City Police Jail, provides access to telephones for inmates who wish to make collect calls. Your phone company might require a deposit from you before allowing you to accept collect calls. Some phone companies block all calls from penal facilities.

 

Direct Calls

At this time, this facility does not contract with a third-party company to process prepaid phone calls.  This policy could change at any time.

To see Malden City Police Jail phone services, go to http://www.middlesexsheriff.org/middlesex-jail-house-correction or call 781-397-7171.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.



Can An Inmate Use A Cell Phone While In Malden City Police Jail?

No. Inmates are not allowed cell phones in Malden City Police Jail, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.



Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

At this time, inmates at this jail do not have email access. They typically spend less than 24 hours in the jail before being transported to a county facility or released on bond.

Call 781-397-7171 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.



Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Malden City Police Jail at 781-397-7171 and ask their policies on getting phone calls from your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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