Jail Exchange, Every Jail, Every Prison, Every Facility in the Country
Skip Navigation LinksCounty Jails > Missouri > St. Louis > St. Louis County Jail Inmate Phone Use

St. Louis County Jail Inmate Phone Use

100 South Central Avenue
St. Louis
Inmate Info: 314-615-5080
Main Phone: 314-615-5080
Beds: 1232
The information below provides complete instructions regarding St. Louis County Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the St. Louis County Jail in Clayton, Missouri.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The St. Louis County Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At St. Louis County Jail?

This facility contracts with a third-party vendor so that you can leave voicemails for your inmate.

Case Managers will only pass on messages to inmates if it's a verified family emergency or legal issue so all other messages should be directed to the voicemail option.

Outside contacts can setup voicemail by visiting www.ICSolutions.comor by calling a customer service representative at 888.506.8407.

Once setup, dial 314-282-8272 and follow the automated instructions.

You must have a valid resident ID number to leave a message.

There is a $1 fee for each voicemail message.

Each message is only $1.00.To see if the St. Louis County Jail has this service, go here or call 314-615-5080.

How Does An Inmate Make A Phone Call From St. Louis County Jail?

Collect Calls

Inmates at this jail make collect calls to friends and family members.

Check with your phone company to be sure it will allow you to accept a collect call.

Some phone companies block all calls from penal facilities or you may be required to pay a deposit before being able to accept them.

Calls last a maximum of 30 minutes. There is no limit to the number of calls per day the inmate can make.

Can An Inmate Use A Cell Phone While In St. Louis County Jail?

No. Inmates are not allowed cell phones in St. Louis County Jail, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 314-615-5080 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call St. Louis County Jail at 314-615-5080 and ask their policies on getting phone calls from your inmate.

For hard of hearing or deaf inmates, the jail provides video calls. You may call 314-615-5766 to set them up. 

Inmates typically have phone access from 9:00 a.m. and 9:45 p.m.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

© 2014 Johnny Ex, Inc. All rights reserved.