The information below provides complete instructions regarding the Washoe County Jail Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Reno, Nevada.
Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
Since inmates are not allowed to possess cash money while in custody in the Washoe County Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.
Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.
Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.
Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.
Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.
Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.
Making deposits online requires you to fill out a form at the online site. Once approved you can purchase email message privileges to send to the inmate, buy video visitation, etc.
There are usually four choices for putting money on an inmate's books:
Dropping Money at the Jail
Bring the deposit to the jail and make a deposit using one of the kiosks located in the visiting center or the jail lobby.
The kiosks accept credit/debit cards and cash.
This jail does accept online deposits to inmate accounts. Click here to register for a new account to get started.
Once you click here, choose sign in at the top right of the screen. Enter your email address and fill in the blanks.
Go to your email and click the verification link provided.
You will be taken to the page where you can purchase commissary, send an email, etc.
After the first time, you can simply access this page by signing in with your log-on information.
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and mail to:
Washoe County Jail, ATTN: Inmate Accounting
911 Parr Blvd
Reno, NV 89512
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Click here or here to view online how to make the money order out and where to send it.
This facility does not accept phone deposits to inmate accounts.
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary. Some jails have several hundred different items.
The Washoe County Jail Commissary Instructions and Information can be found here or here. If you need more information contact the jail by calling (775) 328-2952.
Some jails have contract agreements with third party Commissary companies that ship predetermined Care Packages of candy and snacks.
These can be ordered by you online and are delivered directly to the inmate.
The maximum amount you can deposit to an inmate’s account is $300.
Inmates have limits on how much they can spend each week.
This is to discourage the payment of gambling and drug debts through commissary items.
Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.
Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.
A quick call to the Washoe County Jail at (775) 328-2952 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.
Online you can find the medical fee information by going here, Other Washoe County Jail fees can be determined by going here or calling (775) 328-2952.
Call the Washoe County Jail at (775) 328-2952 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.
This jail must approve anyone wishing to make commissary deposits, video visits or send email messages. To avoid delay of approval fill in all blanks on the form at the site.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
Click here to view the jail website for additional information.