The information below provides complete instructions regarding the Bernalillo Co. Metropolitan Detention Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Albuquerque, New Mexico.
Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
Since inmates are not allowed to possess cash money while in custody in the Bernalillo Co. Metropolitan Detention, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.
Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.
Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.
Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.
Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.
Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.
There are usually four choices for putting money on an inmate's books:
Dropping Money at the Jail
Money is accepted at the jail kiosk for inmate deposits between the hours of:
09:00 am to 11:00 am
11:30 am to 02:15 pm
03:15 pm to 05:30 pm
06:00 pm to 07:00 pm
Money orders are not accepted.
You must deposit a minimum of $5 and bring the exact amount as no change is provided.
Bernalillo Co. Metropolitan Detention contracts with TouchPay.com to process inmate deposits made online.
Touch Pay System provides the following services to select correctional facilities nationwide.
- Commissary / Trust
- Inmate Self Release
- Release Card
To use the service you must open a free account.
Click here to register your new account.
Choose “click here to set up a new Touch Pay account”.
Enter required information
An email will be sent to the email address you provided and that email will contain a temporary password. Click on the link provided in the email to sign in using your temporary password and change it to one of your choosing.
Once signed in, choose a state from the dropdown menu.
Choose a county from the dropdown menu.
Select the service you wish to deposit funds for (commissary prepay phone or inmate phone account).
If you select phones, TouchPay will provide an ability to set an account up with the phone company the facility uses. The site will take you to the proper page to set the account up.
Fill in all required information.
You must click “agree to the fee” and enter credit/debit card information. Fees will be displayed before you submit the order. Fees vary depending on the amount you deposit and the phone service the facility uses.
At the bottom of the page you must authorize the charge from your credit/debit card charge.
Caution: If you attempt to place a three-way call with an inmate on the line or you forward a call to a number that does not have a paid account, the call will be disconnected and the money paid for that call will NOT be refunded.
Click here to sign in.
Choose commissary-inmate deposit etc.
Enter booking or ID number.
If you aren’t sure of the inmate’s ID number click the blue link labeled “search tool” and input first and last name of the inmate to get booking/ID number.
CAUTION: It is important that this number be correct, as putting money on the wrong inmate’s account will give that inmate the funds.
Put the inmate’s booking number in the appropriate box and click next.
Enter the amount you wish to send. (Limits for the facility will be listed).
Input credit/debit card information and agree to terms.
Click here to contact TouchPay.com
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order payable to MDC. It cannot be for more than $100. If it is Western Union it is limited to $50.
Write the inmate’s first and last name and booking number in the memo line.
Click here to get the inmate #
MDC c/o Cash Accounting
100 Deputy Dean Miera Dr. SW
Albuquerque, NM 87151
Mailed money orders will take 5 – 7 business days to process.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Click here or here to view online how to make the money order out and where to send it.
This jail accepts phone deposits. Call 505-839-8700, press 2 then follow the prompts for funding an inmate account.
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary. Some jails have several hundred different items.
The Bernalillo Co. Metropolitan Detention Commissary Instructions and Information can be found here or here. If you need more information contact the jail by calling 505-839-8700.
Some jails have contract agreements with third party Commissary companies that ship predetermined Care Packages of candy and snacks.
These can be ordered by you online and are delivered directly to the inmate.
Money orders cannot be for more than $100.
Call Bernalillo Co. Metropolitan Detention at 505-839-8700 or click here to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.
Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.
Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.
A quick call to the Bernalillo Co. Metropolitan Detention at 505-839-8700 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.
Online you can find the medical fee information by going here, Other Bernalillo Co. Metropolitan Detention fees can be determined by going here or calling 505-839-8700.
Call the Bernalillo Co. Metropolitan Detention at 505-839-8700 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.
Not surprisingly much of an inmate's commissary money is used to purchase item's to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $3-4.00 a day on commissary items, you are paying for him or her to gamble or buy drugs.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
Click here to view the jail website for additional information.