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Niagara County Jail Inmate Phone Use

5526 Niagara Street Ext
P.O. Box 496
New York
Niagara County
Beds: 460
The information below provides complete instructions regarding Niagara County Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Niagara County Jail in Lockport, New York.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Niagara County Jail?

No, inmates at this jail cannot receive direct incoming calls.

Can I Leave A Message For An Inmate At Niagara County Jail?

You cannot. However, if there is a family emergency such as a death in the family you can call the jail and speak to the shift supervisor.

You will explain the nature of the emergency and a decision will be made about telling the inmate or having the inmate call you to receive the news.

How Does An Inmate Make A Phone Call From Niagara County Jail?

Inmates at this jail purchase phone minutes from their commissary accounts.

The inmate has a PIN code to punch in before dialing the number he or she wants to call.
The inmate’s commissary account is electronically checked and if the funds are there for the call the number will be dialed.

If the funds are not there, the inmate will receive a message that there are not enough funds to make the call and the call will not go through.

Can An Inmate Use A Cell Phone While In Niagara County Jail?

It is a crime for inmate to possess a cell phone in any New York penal facility.

If convicted the inmate can receive 3-6 years added onto the original sentence.

If you are convicted of getting the inmate the phone, you can also be charged and receive 3-6 years in prison if convicted.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

This jail does not have an email program for the inmates but the policy can change in the future.

Call (716) 438-3446 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

Phones at this jail are accessible most of the day and evening hours.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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