To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Carroll County Dept of Corrections follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Carroll County Dept of Corrections check out our Commissary Instructions Page for Carroll County.
To deposit money online for an inmate in Carroll County Dept of Corrections follow these steps:
For all information, tips and procedures for sending money to an inmate in Carroll County Dept of Corrections, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Carroll County.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Carroll County Dept of Corrections follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Carroll County Dept of Corrections check out our Commissary Instructions Page for Carroll County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
To set up a phone account so that your inmate can call you from Carroll County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Carroll County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a text or email message to a Carroll County inmate, do the following:
Carroll County Dept of Corrections uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Carroll County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Carroll County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Carroll County information for sending secure messages to an inmate in Carroll County Dept of Corrections, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.