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How do Inmates in Columbia County Jail Make Phone Calls?

To receive phone calls from inmates in Columbia County, or to assist them in making phone calls to other people, follow these steps:

• Register with CTEL, the phone system Columbia County inmates must use.
• 
• Open an account, 
• Fund your acount,
• Find, and then sync with your inmate.

Rates

• Rates cannot exceed $0.21 per minute for regular calls and $0.25 per minute for collect calls.
• The minimum billable duration is one minute.
• Billable time is measured and rounded to the next higher full minute. 
• Phone calls are terminated if the called party does not accept the call charges.
• Customers are not billed for a 'no response'. 

Transaction Fees:

• If paying through the Customer Portal Website: $3.00 per transaction
• If paying with the assistance of a live operator: $5.95 per transaction

Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.

Customer Service
Monday - Friday 8-5 PM CST
800-583-9683 
Email: [email protected]

For full information about using CTEL to communicate by phone with your Columbia County inmate, visit our Inmate Phone Page. You will find information about Inmate Phone schedules, rates, rules, policies, and tips. Please note that all of your phone calls will be recorderd and any information about your inmate's case that you speak about could be used against him in court.