Orleans County Jail Photos & Videos

How to Send a Secure Email Message to an Inmate in Orleans County

To send a secure email message to an inmate in Orleans County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Orleans County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Orleans County Jail check out our Secure Messaging Guide for Orleans County.


 

How Do Inmates in Orleans County Jail Make Phone Calls?

To receive phone calls from inmates in Orleans County, or to assist them in making phone calls to other people, follow these steps:

  • Orleans County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Orleans County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Orleans County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Orleans County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Orleans County New York using Video Visitation or visiting an inmate at the jail

To visit an inmate in Orleans County follow these steps:

  • In addition to visiting inmates at the jail, Orleans County Jail uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Orleans County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Orleans County Jail.
  • Then select your Orleans County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Orleans County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send Money to an Inmate in Orleans County

To send commissary money to an inmate in Orleans County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Orleans County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Orleans County Jail.