Ashe County Jail Photos & Videos

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Ashe County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.


 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

Questions:

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

 

How Do Inmates in Ashe County Jail Make Phone Calls?

To receive phone calls from inmates in Ashe County, or to assist them in making phone calls to other people, follow these steps:

  • Ashe County Jail uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639. 
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Ashe County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Ashe County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.

 

Tablets Rentals Offer Great Solutions for Inmates at the Ashe County Jail

How can you rent a tablet for an inmate in Ashe County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Ashe County Jail directly at 336.846.5611 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Ashe County Jail.

 

How to Visit or Email an Inmate in Ashe County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Ashe County follow these steps:

  • In addition to visiting inmates at the jail, Ashe County Jail uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Ashe County Jail inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Ashe County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Ashe County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Ashe County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Ashe County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

 

How to Send a Secure Email Message to an Inmate in Ashe County

To send a secure email message to an inmate in Ashe County Jail follow these steps:

How inteleMESSAGE Works

  • The Ashe County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Ashe County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Ashe County Jail check out our Secure Messaging Guide for Ashe County.

 

How Do Inmates in Ashe County Jail Make Phone Calls?

To receive phone calls from inmates in Ashe County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Ashe County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Ashe County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Ashe County Jail follow these steps:

  • Go to JailATM, choose North Carolina, then choose Ashe County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Ashe County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Ashe County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Ashe County Jail check out our Commissary Instructions Page for Ashe County.

 

How Do You Send Text or Email Messages to an Inmate in the Ashe County Jail?

To send messages to a Ashe County inmate follow these instructions:

Since Ashe County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Ashe County Jail account.
 
Pay for the Prodigy Inmate Messaging Service at Ashe County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Ashe County Jail.
Pay for the JailATM Inmate Messaging Service at Ashe County Jail.
- Online,
- Using a Kiosk at Ashe County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Ashe County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.

 

How to Deposit Money Online for an Inmate in Ashe County

To deposit money online for an inmate in Ashe County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Ashe County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Ashe County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Ashe County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Ashe County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Ashe County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Ashe County.