Burke County Jail Photos & Videos

Tablets Rentals Offer Great Solutions for Inmates at the Burke County Jail

How can you rent a tablet for an inmate in Burke County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Burke County Jail directly at 828-764-9590 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Burke County Jail.

How to Visit or Email an Inmate in Burke County North Carolina or visiting an inmate at the jail

To visit or email an inmate in Burke County follow these steps:

• In addition to visiting inmates at the jail, Burke County Jail uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Burke County Jail inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Burke County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Burke County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Burke County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Burke County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

How to Send a Secure Email Message to an Inmate in Burke County

To send a secure email message to an inmate in Burke County Jail follow these steps:

How inteleMESSAGE Works

• The Burke County Jail inmate must contact you first in order to activate messaging for your account.
• Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
• When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Burke County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Burke County Jail check out our Secure Messaging Guide for Burke County.

How Do Inmates in Burke County Jail Make Phone Calls?

To receive phone calls from inmates in Burke County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Burke County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

How to Deposit Money Online for an Inmate in Burke County

To deposit money online for an inmate in Burke County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Burke County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose Burke County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Burke County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Burke County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Burke County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Burke County.

How to Send a Carepack Commissary Package Directly to an Inmate in Burke County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Burke County Jail follow these steps:

• Select North Carolina, then select Burke County Jail, and then select the 'Send a Package Order' option.
• Register and create an account with My Care Pack, also known as Access Securepak, for Burke County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Burke County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Burke County Jail check out our Commissary Instructions Page for Burke County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].