Cumberland County Detention Center

Cumberland County Detention Center Information

The Cumberland County Detention Center is a 1000 bed jail in the city of Fayetteville, Cumberland County, North Carolina.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 910-672-5630, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: 910-672-5630

Physical Address:
204 Gillespie Street
Fayetteville, NC 28301

Mailing Address (personal mail):
Inmate's Full Name & ID #
Cumberland County Detention Center, NC
P.O. Box 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & ID #
Cumberland County Detention Center
204 Gillespie Street
Fayetteville, NC 28301

Other Jails and Prisons

How Do You Find Someone in the Cumberland County Detention Center?

To search for an inmate in the Cumberland County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-672-5630 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Cumberland County.

Cumberland County Detention Center Inmate Search

The Cumberland County Detention Center maintains an average of 1000 offenders in custody on any given day. The Cumberland County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cumberland County law enforcement agencies arrest and detain approximately 20,360 offenders.

The following charts of Cumberland County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Cumberland County Corrections Department, the state of North Carolina Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Cumberland County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Cumberland County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Cumberland County and North Carolina state prisons, click the button below.
Cumberland County INMATE DEMOGRAPHICS

Cumberland County Inmate Race & Ethnicity - 3/29/2024

Race Inmates % Total
White 20 2.58%
Black 482 62.27%
Hispanic or Latino 156 20.16%
American Indian/Native Alaskan 31 4.01%
Asian 41 5.30%
Pacific Islander/Native Hawaiian 22 2.84%
Other 22 2.84%
Total 774 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Cumberland County Sheriff’s Department, North Carolina Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Cumberland County Inmate Criminal Charges - 3/29/2024

(many inmates have multiple charges)

Charge Inmates % Total
Felony (3rd Degree) 128 16.54%
Felony (2rd Degree) 172 22.22%
Felony (1st Degree) 86 11.11%
State Jail Felony 60 7.75%
Felony (Uncategorized) 231 29.84%
Misdemeanor (Class A) 97 12.53%
Misdemeanor (Class C) 0 0.00%
Holds 0 0.00%
Uncategorized 0 0.00%
Demographic, Crime and Inmate data is compiled from public reports provided by the Cumberland County Sheriff’s Department, North Carolina Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Cumberland County Inmate Sex - 3/29/2024

Sex Inmates % Total
Male 688 88.89%
Female 86 11.11%
Total 774 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Cumberland County Sheriff’s Department, North Carolina Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Cumberland County Inmate Age - 3/29/2024

Age Inmates % Total
Under 18 4 0.52%
18-20 33 4.26%
21-24 69 8.91%
25-30 182 23.51%
31-35 101 13.05%
36-40 155 20.03%
41-45 66 8.53%
46-50 61 7.88%
51-55 48 6.20%
56-60 38 4.91%
61-65 12 1.55%
66-75 5 0.65%
76-85 0 0.00%
Total 774 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Cumberland County Sheriff’s Department, North Carolina Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.
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About the Cumberland County Detention Center

INTERESTING FACTS This facility has machines that dispense naloxone administration kits, free to all. Each kit is a small box with two nasal spray devices that administer naloxone, which can restore normal breathing within two to three minutes if it slowed or stopped due to an opioid overdose.

INMATE SEARCH

VISIT YOUR LOVED ONE  

Providing emotional support for someone who is incarcerated at the Cumberland County Jail is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Cumberland County Detention Center staff.

Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.

See information below for how to register for an account for remote video visitation.

You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.

If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.

Visitation Center Hours: See in section below.

COMMISSARY

Help your friend or loved one get through this difficult time by adding funds for them to get items in the commissary. Note: You must have the inmate's ID number in order to add money to an account in the kiosk of the lobby. They are responsible for purchasing their own items. CASH ONLY in the lobby! Posts immediately for use. See other ways to deposit commissary below. Cash is available immediately but money orders may take longer to post.

Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section below.

PHONE CALLS AND TABLETS

Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.

MAIL

Please include the inmates name, ID number, dorm number and cell or bed number if possible, when sending mail. 

Inmates do NOT have the right to send mail to one another!

DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.

Books or magazines may be sent if only from a publisher such as direct mailed from Amazon.

See section below for more details on sending mail.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Cumberland County Detention Center?

To find out if someone you know has been recently arrested and booked into the Cumberland County Detention Center, call the jail’s booking line at 910-672-5630.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Cumberland County Detention Center Booking Roster

What happens during booking in Cumberland County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Cumberland County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Cumberland County Detention Center?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Cumberland County and other North Carolina and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Cumberland County Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Cumberland County Detention Center Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Cumberland County Detention Center
Inmate Bail and Bonding

The Cumberland County Sheriff recommends that you use a bail bond agent licensed to do business in Cumberland County.

  • You can pay a cash bond yourself, or use your home in Cumberland County, or in some cases the state of North Carolina, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in Cumberland County, and if they don't, then they take the financial responsibility.
  • The typical fee for a bond will be between 10-20% of the bail amount; usually 15%.  So if an offender has a bail of $10,000.00, their bond will be $1500.00.

Call 910-672-5630 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Cumberland County inmate locator.

Cumberland County Bail Bond Information

Because Cumberland County and North Carolina can change their bail bond procedures, it is always best to call either the Cumberland County Detention Center at 910-672-5630, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Cumberland County Detention Center or the Cumberland County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

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Inmate Visitation

How Do You Visit an Inmate in the Cumberland County Detention Center? What is the Schedule?

Cumberland County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
204 Gillespie Street
Fayetteville, NC 28301
910-672-5630

Schedule Video Visits online with gettingout

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • All inmates will be allowed 2 visits per day; up to 14 visits per week.
  • You need to be at the facility five minutes before visit starts.
  • A maximum of 2 adults and 1 child OR 1 adult and 2 children.
  • Any issues registering, call Visitation at 910-672-5632 or Maj. Adams at 910-672-5601.
DAY TIME
SUNDAY 10:00am to 12:00pm
1:00pm to 4:30pm
6:30pm to 8:30pm
MONDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
TUESDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
WEDNESDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
THURSDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
FRIDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
SATURDAY 10:00am to 12:00pm
1:00pm to 4:30pm
6:30pm to 8:30pm

Cumberland County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
  • Cost - 10 minutes for $4.00, and 20 minutes for $10.00
  • You need to be logged on 15 minutes before the start of the visit.
DAY TIME
SUNDAY 8:30am to 9:45pm
MONDAY 8:30am to 9:45pm
TUESDAY 8:30am to 9:45pm
WEDNESDAY 8:30am to 9:45pm
THURSDAY 8:30am to 9:45pm
FRIDAY 8:30am to 9:45pm
SATURDAY 8:30am to 9:45pm

Cumberland County Detention Center offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Cumberland County Detention Center
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

How to Arrange Video Visitation with Cumberland County Detention Center Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Cumberland County Detention Center
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Cumberland County Detention Center, check out our Visit Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cumberland County Detention Center?

Cumberland County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
204 Gillespie Street
Fayetteville, NC 28301
910-672-5630

Schedule Video Visits online with gettingout

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • All inmates will be allowed 2 visits per day; up to 14 visits per week.
  • You need to be at the facility five minutes before visit starts.
  • A maximum of 2 adults and 1 child OR 1 adult and 2 children.
  • Any issues registering, call Visitation at 910-672-5632 or Maj. Adams at 910-672-5601.
DAY TIME
SUNDAY 10:00am to 12:00pm
1:00pm to 4:30pm
6:30pm to 8:30pm
MONDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
TUESDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
WEDNESDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
THURSDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
FRIDAY 8:30am to 11:30am
1:00pm to 4:30pm
6:30pm to 9:45pm
SATURDAY 10:00am to 12:00pm
1:00pm to 4:30pm
6:30pm to 8:30pm

Cumberland County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
  • Cost - 10 minutes for $4.00, and 20 minutes for $10.00
  • You need to be logged on 15 minutes before the start of the visit.
DAY TIME
SUNDAY 8:30am to 9:45pm
MONDAY 8:30am to 9:45pm
TUESDAY 8:30am to 9:45pm
WEDNESDAY 8:30am to 9:45pm
THURSDAY 8:30am to 9:45pm
FRIDAY 8:30am to 9:45pm
SATURDAY 8:30am to 9:45pm

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Cumberland County Detention Center?

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Cumberland County Detention Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Cumberland County Detention Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Cumberland County Detention Center may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Cumberland County Detention Center inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Cumberland County Detention Center?

How Do You Communicate with an Inmate in the Cumberland County Detention Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Cumberland County Detention Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Cumberland County Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Cumberland County Detention Center, and what can I send them?

Cumberland County Detention Center Inmate Mail Guidelines

Postcards
The Cumberland County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Cumberland County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID #
Cumberland County Detention Center, NC
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & ID #
Cumberland County Detention Center
204 Gillespie Street
Fayetteville, NC 28301



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Cumberland County Detention Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cumberland County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID #
Cumberland County Detention Center
204 Gillespie Street
Fayetteville, NC 28301


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Cumberland County Detention Center:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Cumberland County Detention Center North Carolina
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Cumberland County Detention Center mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Cumberland County Detention Center North Carolina (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Cumberland County Detention Center, and what can I purchase?

Cumberland County Detention Center uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Cumberland County Detention Center.

JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc. 

Here are the basic details of what they sell and their fees:

Commissary products that you can purchase -

Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.

Maximum Deposit -

$300

Fee to Deposit Money using a credit or debit card - 

$3.95 to deposit $10.00 - 25.00

$6.95 to deposit $25.01 - 100.00

$8.95 to deposit $100.01 - 200.00

$10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.

JailPackStore is the Cumberland County Detention Center's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.

Here is a sample of what you can purchase for your inmate:

SNACKS

$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65

MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1

LETTER WRITING MATERIALS

$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90

Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2

HYGEINE ITEMS

$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40

Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1

If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.

How to Send a Carepack Commissary Package Directly to an Inmate in Cumberland County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cumberland County Detention Center follow these steps:

  • Cumberland County Detention Center uses McDaniel Supply Company for their inmate commissary.
  • McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Cumberland County Detention Center.
  • JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in Cumberland County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in Cumberland County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Cumberland County Detention Center check out our Commissary Instructions Page for Cumberland County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Cumberland County Detention Center using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Cumberland County Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Cumberland County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Cumberland County Detention Center Inmate by Mail and by Email

To mail or email an inmate in Cumberland County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Cumberland County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Cumberland County Detention Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Cumberland County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Cumberland County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Cumberland County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Inmate Tablets

Do Inmates in the Cumberland County Detention Center have Access to Tablets or Computers?

Cumberland County Detention Center allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Cumberland County Detention Center, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Cumberland County Detention Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Cumberland County Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Cumberland County Detention Center charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Cumberland County Detention Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Cumberland County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cumberland County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-672-5630 for further assistance.

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Are there photos of the Cumberland County Detention Center? What does it look like?
Other Jails in Cumberland County

What are the other City and County Jails in Cumberland County?

Cumberland County County Jails
Cumberland County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Cumberland County?

Cumberland Moore Hoke Robeson Bladen Harnett Sampson
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US State Prison Population Demographics

Total Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 973,343 93.26%
Female 70,362 6.74%
Total 1,043,705 100.0%

Total Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 327,300 35.27%
Black 345,500 37.23%
Hispanic 226,800 24.44%
American Indian / Alaska Native 15,900 1.71%
Asian 12,500 1.35%
Total 928,000 100.0%

Total of Violent Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 622,200 95.46%
Female 31,700 4.86%
Total 653,900 100.0%

Total of Violent Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 178,600 29.23%
Black 234,500 38.38%
Hispanic 179,500 29.38%
American Indian / Alaska Native 9,600 1.57%
Asian 8,800 1.44%
Total 611,000 100.0%

Murderers Held in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 147,500 93.95%
Female 10,000 6.37%
Total 157,500 100.0%

Murderers Held in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 37,600 26.04%
Black 63,000 43.63%
Hispanic 39,100 27.08%
American Indian / Alaska Native 2,300 1.59%
Asian 2,400 1.66%
Total 144,400 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 16,000 86.02%
Female 2,600 13.98%
Total 18,600 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 5,400 43.90%
Black 3,600 29.27%
Hispanic 2,900 23.58%
American Indian / Alaska Native 200 1.63%
Asian 200 1.63%
Total 12,300 100.0%

Violent Rape & Sexual Assault Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 159,800 98.95%
Female 2,200 1.36%
Total 162,000 100.0%

Violent Robbery Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 125,800 96.18%
Female 5,400 4.13%
Total 131,200 100.0%

Violent Robbery Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 21,900 18.64%
Black 66,800 56.85%
Hispanic 26,500 22.55%
American Indian / Alaska Native 1,200 1.02%
Asian 1,100 0.94%
Total 117,500 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 137,000 94.74%
Female 8,100 5.60%
Total 145,100 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 37,500 23.28%
Black 53,300 33.09%
Hispanic 65,300 40.53%
American Indian / Alaska Native 2,800 1.74%
Asian 2,200 1.37%
Total 161,100 100.0%

Other Violent Inmates in US State Prisons by Sex on 3/29/2024 - non-categorized

Sex Inmates % Total
Male 36,100 91.86%
Female 3,300 8.40%
Total 39,400 100.0%

Other Violent Inmates in US State Prisons by Race/Ethnicity on 3/29/2024 - non-categorized

race Inmates % Total
White 12,200 32.45%
Black 14,200 37.77%
Hispanic 9,700 25.80%
American Indian / Alaska Native 800 2.13%
Asian 700 1.86%
Total 37,600 100.0%

Total of Property Crime Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 127,900 90.64%
Female 13,600 9.64%
Total 141,500 100.0%

Total of Property Crime Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 60,500 50.46%
Black 37,800 31.53%
Hispanic 18,100 15.10%
American Indian / Alaska Native 2,100 1.75%
Asian 1,400 1.17%
Total 119,900 100.0%

Burglary Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 75,900 95.11%
Female 4,200 5.26%
Total 80,100 100.0%

Burglary Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 30,500 44.40%
Black 24,200 35.23%
Hispanic 12,300 17.90%
American Indian / Alaska Native 1,100 1.60%
Asian 600 0.87%
Total 68,700 100.0%

Larceny & Theft Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 22,300 84.47%
Female 4,200 15.91%
Total 26,500 100.0%

Larceny & Theft Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 13,800 58.97%
Black 6,800 29.06%
Hispanic 2,200 9.40%
American Indian / Alaska Native 300 1.28%
Asian 300 1.28%
Total 23,400 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 6,400 91.43%
Female 600 8.57%
Total 7,000 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 2,500 48.08%
Black 1,500 28.85%
Hispanic 1,000 19.23%
American Indian / Alaska Native 100 1.92%
Asian 100 1.92%
Total 5,200 100.0%

Fraud Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 9,800 75.97%
Female 3,200 24.81%
Total 13,000 100.0%

Fraud Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 6,900 63.30%
Black 2,600 23.85%
Hispanic 900 8.26%
American Indian / Alaska Native 300 2.75%
Asian 200 1.83%
Total 10,900 100.0%

Other Property Crime Inmates in US State Prisons by Sex on 3/29/2024 - non-categorized

Sex Inmates % Total
Male 13,600 90.67%
Female 1,400 9.33%
Total 15,000 100.0%

Other Property Crime Inmates in US State Prisons by Race/Ethnicity on 3/29/2024 - non-categorized

race Inmates % Total
White 6,700 58.26%
Black 2,700 23.48%
Hispanic 1,700 14.78%
American Indian / Alaska Native 200 1.74%
Asian 200 1.74%
Total 11,500 100.0%

Total of Drug Related Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 114,600 87.08%
Female 17,400 13.22%
Total 132,000 100.0%

Total of Drug Related Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 49,500 47.50%
Black 37,300 35.80%
Hispanic 14,600 14.01%
American Indian / Alaska Native 1,700 1.63%
Asian 1,100 1.06%
Total 104,200 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 28,500 84.57%
Female 5,300 15.73%
Total 33,800 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 14,800 56.27%
Black 7,900 30.04%
Hispanic 3,000 11.41%
American Indian / Alaska Native 400 1.52%
Asian 200 0.76%
Total 26,300 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 86,100 88.04%
Female 12,000 12.27%
Total 98,100 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 34,700 44.54%
Black 29,400 37.74%
Hispanic 11,600 14.89%
American Indian / Alaska Native 1,300 1.67%
Asian 900 1.16%
Total 77,900 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 102,500 93.95%
Female 6,900 6.32%
Total 109,400 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 35,900 40.84%
Black 34,500 39.25%
Hispanic 13,800 15.70%
American Indian / Alaska Native 2,500 2.84%
Asian 1,200 1.37%
Total 87,900 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 37,800 97.93%
Female 900 2.33%
Total 38,700 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 7,200 22.86%
Black 16,900 53.65%
Hispanic 6,500 20.63%
American Indian / Alaska Native 500 1.59%
Asian 400 1.27%
Total 31,500 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 13,400 89.33%
Female 1,600 10.67%
Total 15,000 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 6,800 59.65%
Black 2,000 17.54%
Hispanic 1,800 15.79%
American Indian / Alaska Native 700 6.14%
Asian 100 0.88%
Total 11,400 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 51,200 92.25%
Female 4,400 7.93%
Total 55,600 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 21,900 48.45%
Black 15,700 34.73%
Hispanic 5,600 12.39%
American Indian / Alaska Native 1,300 2.88%
Asian 700 1.55%
Total 45,200 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Sex on 3/29/2024

Sex Inmates % Total
Male 6,100 89.71%
Female 800 11.76%
Total 6,900 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Race/Ethnicity on 3/29/2024

race Inmates % Total
White 2,700 52.94%
Black 1,500 29.41%
Hispanic 700 13.73%
American Indian / Alaska Native 100 1.96%
Asian 100 1.96%
Total 5,100 100.0%
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This facility, known as "Cumberland County Detention Center" is also known as Cumberland County Jail & Detention Center , Cumberland County Jail & Detention Center , North Carolina, Cumberland.