Swain County Jail Photos & Videos

How an Inmate Makes a Phone Call to You or Others from Swain County Jail

To set up a phone account so that your inmate can call you from Swain County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Swain County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Swain County Jail Make Phone Calls?

To receive phone calls from inmates in Swain County, or to assist them in making phone calls to other people, follow these steps:

  • Swain County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Swain County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Swain County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Swain County Jail?

Other than 'at the jail' visits between you and your inmate at Swain County Jail, which is explained and outlined in detail on our Visit Inmate Page, Swain County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Swain County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Swain County Jail
  • Select 'New Purchase'
  • Choose Swain County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Swain County, can be found on our Visit Inmate Page.

Swain County Jail Phone: 828-488 4844


 

How to visit an inmate in Swain County North Carolina using Remote Video Visitation 

To visit an inmate in Swain County follow these steps:

  • In addition to visiting inmates at the jail, Swain County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Swain County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Swain County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Swain County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Swain County Jail lobby.
    2.  You Can Send Gift Packs
         Swain County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Swain County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Swain County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Swain County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Swain County Jail follow these steps:

  • Go to JailATM, choose North Carolina, then choose Swain County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Swain County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Swain County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Swain County Jail check out our Commissary Instructions Page for Swain County.


 

How Do You Send Text or Email Messages to an Inmate in the Swain County Jail?

To send messages to a Swain County inmate follow these instructions:

Since Swain County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Swain County Jail account.
 
Pay for the Prodigy Inmate Messaging Service at Swain County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Swain County Jail.
Pay for the JailATM Inmate Messaging Service at Swain County Jail.
- Online,
- Using a Kiosk at Swain County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Swain County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Swain County

To deposit money online for an inmate in Swain County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Swain County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Swain County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Swain County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Swain County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Swain County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Swain County.