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Cleveland City Jail Visiting Hours and Visitation Schedule

1300 Ontario Avenue
Cuyahoga County
Main Phone: 216-623-5380
The information below provides complete instructions regarding Cleveland City Jail Visiting Hours and Visitation Schedule, Visiting Rules, Inmate Video Visits and Jail Visitation process in Cleveland, Ohio.

Following these instructions exactly will enhance your chances of getting official approval to visit an inmate.

It is highly recommended that prior to an inmate visit you call the jail at 216-623-5380 to confirm that visits have not been cancelled.

Cleveland City Jail Visiting Hours, Schedule and Instructions

Step 1

Call before leaving for the jail to be sure the inmate is still there. Visits are also canceled sometimes for various reasons, so calling before heading for the jail will save you a trip if the visit is canceled.

Step 2

Bring a valid, government-issued ID to show the staff.

Who Can Visit an Inmate in Cleveland City Jail

Anyone over the age of 18, that can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

This jail does allow convicted felons to visit inmates, even if on probation or parole.

NOTE: Always check with your probation/parole officer before visiting an inmate in jail as to do so might be a violation of your supervision terms.

Visitors in Cuyahoga County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.

Up to two adults at a time may visit an inmate.

Children under age 18 must be accompanied by the parent or legal guardian.

Call 216-623-5380 to ask specific questions about this policy or click here for any updates to this policy.

If you are a co-defendant with the inmate in a pending case, your visit might be denied.

If you and the inmate are under a court order to have no contact with each other, your visit will be denied.

The Cleveland City Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Cleveland City Jail Visitation Application Process

Cleveland City Jail does not require visitors to complete an application to visit an inmate.

Call 216-623-5380 to ask specific questions about visitation.

Click here to go to the jail's website for more information. 

Visiting Hours in Cleveland City Jail

Seven days a week:

Female inmates

1:00 p.m. to 3:00 p.m.

Male inmates

3:30 p.m. to 6:30 p.m.

Each inmate is allowed two visits a day.  Visits are approximately 15 minutes long.

NOTE: Pending visits can be canceled due to too many visitors that day. Always call  before heading for the jail and check to be sure visits are not being canceled.

If you are visiting from another state or traveling a great distance, Cleveland City Jail may allow you an extended visitation. Call 216-623-5380 to ask for special consideration.

Call 216-623-5380 or click here to view normal visiting hours and procedures for scheduling a visit.

Cleveland City Jail Visitation Dress Code

The Cleveland City Jail staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Wear clothes that are not revealing.

Don't wear see-through material.

Have all undergarments covered (males and females) and avoid a lot of cleavage.

Shorts and skirts should reach mid-thigh.

Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

Clothing promoting gang affiliation.

Anything displaying drugs, weapons or profanity.

Clothing depicting anything obscene.

Call 216-623-5380 to ask specific questions about the Cleveland City Jail Visitation Dress Code guidelines or click here for complete instructions.

Cleveland City Jail Visitation Tips, Rules and Guidelines

Jail visits are conducted behind plexi glass.

Any inappropriate behavior on the part of you, your children or the inmate will cause the visit to be terminated.

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

Leave all personal belongings, except for your state ID in your vehicle.

Any attempt to bring contraband into the jail will get you banned from future visits and will get the inmate in disciplinary trouble.

Children must be monitored at all times or jail staff will end the visit early.

Call 216-623-5380 or click here to go to the jail's official website for additional Rules regarding Cleveland City Jail visitation.

'At Home' Video Visitation

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.

Video visits allow the visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.

Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.

Click here to see if video visitation is now available at Cleveland City Jail – as well as to view the complete set of rules, the cost to you and how to get set up online.

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