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Cleveland House of Correction Inmate Mail


When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's first and last name
Cleveland House of Correction
4041 Northfield Road
Highland Hills, OH 44112

All mail sent to an inmate at the Cleveland House of Correction must include the sender's name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

Main Phone: 216-464-9100

The information below provides complete instructions regarding the Cleveland House of Correction Inmate Mail Policies, Mail Instructions, what type of mail is NOT allowed, Rules for Mailing letters, photos, postcards, emailing an inmate, magazines, newspapers, books and packages to Cleveland House of Correction in Highland Hills, Ohio.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

The Cleveland House of Correction has a zero-tolerance policy regarding mail violations.


Type of Mail Allowed for Cleveland House of Correction

Postcards

The Cleveland House of Correction allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The Cleveland House of Correction also allows inmates to receive letters in envelopes through the mail. Letters and envelopes should not be altered with perfume, stickers, glitter, etc. You must include a return address on the envelope or the letter will not be given to the inmate.

Send mail to:
Inmate’s first and last name (include birthdate if it is a common name)

Cleveland House of Correction

4041 Northfield Road

Highland Hills, Ohio  44112

Remember to include your return address on the left top corner of the front of the envelope.

Newspapers

Inmates at this facility cannot receive newspaper subscriptions.

Magazines

You can send magazine subscriptions as long as they are mailed directly from the publisher to the jail.

Books

Inmates at this jail can receive softcover books only. In addition, they must be mailed directly from the publisher or from a reputable third-party vendor, such as Amazon.com or BarnesandNoble. com.

To confirm that the Cleveland House of Correction continues to allow books to be mailed by a third party publisher or bookseller, call 216-464-9100.

Care packages

Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.

When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.

Call 216-464-9100 or click here or here to see if the Cleveland House of Correction participates in a Care Package program and if so, how to purchase one.



Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter, postcard or greeting card it won't get through.

However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates.

Examples of prohibited items include:

Stamps and stickers.

Musical greeting cards.

Altered mail such as perfumed or lipstick covered.

Paper with any type of stains such as grease.

News clippings.

Crayon, felt tip or hand painted drawings.

Call 216-464-9100 or click here for a complete list of prohibited items.



How to address your Inmate's Postcard or Envelope

Inmate's first and last name
Cleveland House of Correction
4041 Northfield Road
Highland Hills, OH 44112

All mail sent to an inmate at the Cleveland House of Correction must include the senders name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

To confirm the mailing address and/or any new policies regarding inmate mail call 216-464-9100 or check the most recent updates on the jail's website by going here.

Policies Regarding Mailing Photos to the Cleveland House of Correction

Photos should not exceed 5 inches high x 7 inches wide.

Inmates are not restricted in the number of photos they can receive but jail staff recommends not sending more than 5 at one time.

Polaroid Photos are prohibited.

Photos of weapons are prohibited.

Photos of drugs, the consuming of drugs or alcohol is prohibited.

Photos of lewd behavior or people exhibiting too much skin is prohibited.

Call 216-464-9100 or check the most recent policies regarding inmate photos on the jail's website by going here.



Important Mail Tips

All incoming mail is inspected to be sure there is no contraband, security risk, etc.

Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  

Never write anything about the inmate's court case you wouldn't want read aloud in court.

Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.

The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

Click here to view contact information for the Cleveland House of Correction.



Emailing an Inmate

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your Smart Phone, computer or tablet whenever you wish.

In addition, you don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence much more quickly and send responses immediately.

Jail staff likes it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filter program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones has been used as evidence in criminal court cases to convict them or to file new charges.

Call 216-464-9100 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

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