Knox County Detention Facility Photos & Videos

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Knox County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Knox County Detention Facility inmate, follow the instructions below:

Knox County Detention Facility uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the Knox County Detention Facility lobby.
• Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

• Register by creating an account.
• Add a payment method.
• Select Tennessee
• Select Knox County Detention Facility
• Select your inmate
• Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Knox County Detention Facility, including fees, schedules, how it works and more, check out our Visit Inmate Page.

How Do Inmates in Knox County Detention Facility Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Knox County Detention Facility, follow these steps:

1. Register with correctpay online, the money depositing service used by Knox County Detention Facility, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Tennessee, then Knox County Detention Facility, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Knox County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.

How to Send a Secure Email or Text Message to an Inmate in Knox County

To send a secure email message and digital photos to an inmate in Knox County Detention Facility follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Knox County Detention Facility, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
• Uploading photos to Inmate’s email
  Make sure the file size is less than 5MB.
  Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Knox County Detention Facility and send them photos, check out our Secure Messaging Guide for Knox County. 
24/7 Customer Service - 855-836-3364

How to Send Money to an Inmate in Knox County

To send commissary money to an inmate in Knox County Detention Facility follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Knox County Detention Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Knox County Detention Facility lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Knox County Detention Facility.

How to Send Commissary Money to an Inmate in Knox County

To send commissary money to an inmate's account in Knox County Detention Facility follow these steps:

You can deposit money four different ways:

• Deposit online at correctpay.com.
  
• Deposit at the VendEngine kiosk in the Knox County Detention Facility lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Knox County Detention Facility check out our Commissary Instructions Page for Knox County.

Paying an Inmate's Bond Online in Knox County

Knox County Detention Facility uses a service called correctpay for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 855-836-3364 for assistance.

You can deposit money four ways:

• Deposit online at correctpay.com.
• Deposit at the correctpay kiosk in the Knox County Detention Facility lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For full information on paying an inmate's bond and getting them released after they have been arrested in Knox County, check out our Inmate Bail Page.

How Do Inmates in Knox County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

• Knox County Detention Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Knox County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Knox County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.