To set up a phone account so that your inmate can call you from Knox County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Knox County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To Bail out or Post Bond for an Inmate in Knox County Jail follow these steps:
For complete Instructions on How to Bail or Bond an Inmate in Knox County Jail, check out our Inmate Bail page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Knox County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Knox County Jail inmate's account for communication services, check out our Send Money page.
To mail or email an inmate in Knox County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Knox County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Knox County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in Knox County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Knox County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Knox County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Knox County follow these steps:
1. Start by confirming that Knox County Jail's Video Visitation is working correctly by looking up Knox County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Knox County Jail, and then the inmate you wish to communicate with.
Other Knox County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Knox County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Knox County, can be found on our Visit Inmate Page.
Knox County Jail Phone: 812-882-7660
To send a secure email message to an inmate in Knox County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Knox County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Knox County Jail check out our Secure Messaging Guide for Knox County.
To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
Other than 'at the jail' visits between you and your inmate at Knox County Jail, which is explained and outlined in detail on our Visit Inmate Page, Knox County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:
In order to have a successful video visit with an inmate in Knox County, these are the steps to follow:
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Knox County, can be found on our Visit Inmate Page.
Knox County Jail Phone: 812-882-7660
To send a commissary carepack (food, snacks and goods) directly to an inmate in Knox County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Knox County Jail check out our Commissary Instructions Page for Knox County.
To deposit money online for an inmate in Knox County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Knox County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Knox County.