No. Neither this jail nor any other jail allows you to directly phone an inmate.
Most jails only allow you to leave a message for an inmate in case of a serious emergency such as a death in the family.
Other than for a family emergency, the only way to communicate with an inmate is by them phoning you, leaving you an email message using the jail's secure (and closely monitored) electronic message system, mail or during a visit.
Many jails are now contracting with a third party service (for a fee) which allows you to leave a recorded phone message for an inmate.
To see if the Bexar County Adult Detention Center Annex has this service, go here or call 210-335-6201.
This jail contracts with IC Solutions to provide inmates with a way to call friends and family.
You must sign up for a free account with IC Solutions and fund the account before the inmate can call.
Click here to get started.
There are several ways to fund the phone account including:
Visa and MasterCard credit cards
Money order or cashier’s check.
You choose between two different account types.
Prepaid account: A Prepaid Account allows you to purchase prepaid phone services for receiving phone calls to a specifically designated telephone number (i.e. home, cellphone, etc.). The inmate can only make calls to that designated telephone number.
Debit Phone Account: A Debit Telephone Account allows you to purchase prepaid phone services for the inmate. The inmate can then make calls to any telephone numbers which are not restricted by the facility, including your telephone number.
Prepaid funds will automatically expire six months after they are purchased. There is a $2.99 processing fee for refunds on unused funds on a prepaid account.
Not following the rules for inmate calls will get the call disconnected. Prohibited actions include:
Do not attempt a three-way call
Do not use call forwarding or call waiting
Do not press numbers on the key pad after you’re connected
Avoid long periods of silence during conversations
Avoid using tele-zappers
No. Inmates are not allowed cell phones in Bexar County Adult Detention Center Annex, although getting access to a cell phone in jail has become more common.
Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.
A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
You don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
Call 210-335-6201 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.
If you were unable to find the information you were looking for on this page, call Bexar County Adult Detention Center Annex at 210-335-6201 and ask their policies on getting phone calls from your inmate.
Phone privileges are not a right for inmates. Disciplinary action against an inmate can include the loss of phone privileges.
Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Click here to view the jail website for additional information.