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Carrollton Jail Inmate Phone Use


2001 East Jackson Road
Carrollton,
Texas
75006
Denton County
The information below provides complete instructions regarding Carrollton Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Denton County Jail in Carrollton, Texas.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Carrollton Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.



Can I Leave A Message For An Inmate At Carrollton Jail?

Emergency

If there an emergency such as the death of an inmate’s immediate family member, you may call the jail and ask to speak to the supervising officer on that shift.

Explain the situation and the supervisor will determine whether to schedule a special visit so you can tell the inmate, or to have the inmate told by jail staff/chaplain.

It will be decided on a case-by-case basis.

You might be asked to provide evidence of the emergency prior to the inmate being notified.



How Does An Inmate Make A Phone Call From Carrollton Jail?

Collect Calls

Almost every jail, including Carrollton Jail, will allow inmates to contact pre-approved friends and family members' phones by calling collect.

This is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

Many jails are now contracting with a third party service (for a fee) that is less expensive and allows your inmate to use their phone system to make direct calls to your land line or cell phone.

To see Carrollton Jail phone services, go to http://www.cityofcarrollton.com/index.aspx?page=1442 or call 972-466-3335.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.



Can An Inmate Use A Cell Phone While In Carrollton Jail?

Never.

If an inmate is caught in possession of a cell phone, he or she could face criminal charges depending on circumstances and current state law.



Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 972-466-3335 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.



Important Tips About Jail Phone Calls

Phone calls are important to inmates, however, collect calls can become expensive.

Set a budget and stick with it.

Find out from your phone company if there are times of day or the week when collect calls are less expensive. If so, have your inmate call during those times when possible.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

 

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