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Hidalgo County Detention Center Inmate Phone Use

701 El Cibolo Road
PO Box 1228
Hidalgo County
Main Phone: 956-383-8114
Beds: 1232
The information below provides complete instructions regarding Hidalgo County Detention Center inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Hidalgo County Jail in Edinburg, Texas.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Hidalgo County Detention Center?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At Hidalgo County Detention Center?

If there is an emergency, such as the birth or death of an inmate’s immediate family member, you can call the jail and ask to speak to the watch commander.

You might be required to show evidence of the emergency.

The watch commander will determine whether to pass the message to the inmate.

Outside of an emergency, you cannot leave any messages for the inmate. 

How Does An Inmate Make A Phone Call From Hidalgo County Detention Center?

Collect Calls

This jail provides access to phones so that inmates can make collect calls to friends and family members. Anyone willing to pay the charge and accept the call may accept it.
Exception: If there is a no-contact order in place you cannot accept a call from the inmate.

Some phone companies block all calls from penal institutions.
Your phone company might require a deposit from you before allowing you to accept collect calls.

Inmates can also purchase phone cards from commissary to use for calls.

Can An Inmate Use A Cell Phone While In Hidalgo County Detention Center?

No. Inmates are not allowed cell phones in Hidalgo County Detention Center, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

All emails are scanned by a computer program to check for certain words, phrases or gang-references.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 956-383-8114 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Hidalgo County Detention Center at 956-383-8114 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Collect calls from your inmate can become expensive. Check with your phone company to see if different times of days are less expensive and ask the inmate to call during those times.

Click here to view the jail website for additional information. 

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