The information below provides complete instructions regarding McLennan Co. Detention Center Annex inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the McLennan County Jail in Waco, Texas.
When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.
Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.
No. Neither this jail nor any other jail allows you to directly phone an inmate.
You cannot leave messages for inmates at this facility, but if there is an emergency, such as the death or serious illness of an inmate’s family member, you can call the jail and ask to speak to the shift supervisor. They will determine whether to have the inmate call you, or let you come tell the inmate in person. It is decided on a case-by-case basis and depends on jail staffing, etc.
You may be asked to provide evidence of the emergency before any decision can be made.
Inmates at this jail can make traditional collect calls from phones in the jails. Anyone who is willing to accept the call and pay their phone company for the charges can be called.
NOTE: Inmates cannot call victims of their crimes nor people who they have a restraining order with.
Inmates may also buy prepaid phone cards from commissary. Because cell phones cannot accept collect calls, these cards allow them to make calls directly to landlines or cell phones.
No. Inmates are not allowed cell phones in McLennan Co. Detention Center Annex, although getting access to a cell phone in jail has become more common.
If you are found to have helped an inmate get a cell phone in jail, you could face criminal charges, especially if the phone is used by an inmate to set up or commit a crime.
Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.
Inmates at this jail are not allowed to send or receive emails. The policy could change in the future.
Call or click here to see if email services are currently being offered at this jail and if so, how to sign up you and your inmate.
If you were unable to find the information you were looking for on this page, call McLennan Co. Detention Center Annex at and ask their policies on getting phone calls from your inmate.
Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Click here to view the jail website for additional information.