Travis County Correctional Complex

Travis County Correctional Complex Information

The Travis County Correctional Complex is a 3050 bed jail in the city of Del Valle, Travis County, Texas.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 512-854-9889, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: 512-854-9889

Physical Address:
3614 Bill Price Road
Del Valle, TX 78617

Mailing Address (personal mail):
Inmate's Full Name & Date of Birth, and Jail ID Number or Booking Number
Travis County Correctional Complex
3614 Bill Price Rd.
Del Valle, TX 78617

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Date of Birth, and Jail ID Number or Booking Number
Travis County Correctional Complex
3614 Bill Price Rd.
Del Valle, TX 78617

Other Jails and Prisons

How Do You Find Someone in the Travis County Correctional Complex?

To search for an inmate in the Travis County Correctional Complex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 512-854-9889 for the information you are looking for. You can also look up Criminal Court Cases in Travis County and anywhere in Texas.

Travis County Correctional Complex Inmate Search

The Travis County Correctional Complex maintains an average of 3050 offenders in custody on any given day. The Travis County Correctional Complex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Travis County law enforcement agencies arrest and detain approximately 71,800 offenders.

The following charts of Travis County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Travis County Corrections Department, the state of Texas Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Travis County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Travis County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Travis County and Texas state prisons, click the button below.
Travis County INMATE DEMOGRAPHICS

Travis County Inmate Race & Ethnicity - 3/18/2024

Race Inmates % Total
White 165 5.94%
Black 357 12.86%
Hispanic or Latino 2,103 75.73%
American Indian/Native Alaskan 0 0.00%
Asian 152 5.47%
Pacific Islander/Native Hawaiian 0 0.00%
Other 0 0.00%
Total 2,777 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Travis County Sheriff’s Department, Texas Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Travis County Inmate Criminal Charges - 3/18/2024

(many inmates have multiple charges)

Charge Inmates % Total
Felony (3rd Degree) 636 22.90%
Felony (2rd Degree) 610 21.97%
Felony (1st Degree) 325 11.70%
State Jail Felony 536 19.30%
Felony (Uncategorized) 303 10.91%
Misdemeanor (Class A) 367 13.22%
Misdemeanor (Class C) 0 0.00%
Holds 0 0.00%
Uncategorized 0 0.00%
Demographic, Crime and Inmate data is compiled from public reports provided by the Travis County Sheriff’s Department, Texas Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Travis County Inmate Sex - 3/18/2024

Sex Inmates % Total
Male 2,495 89.85%
Female 282 10.15%
Total 2,777 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Travis County Sheriff’s Department, Texas Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Travis County Inmate Age - 3/18/2024

Age Inmates % Total
Under 18 9 0.32%
18-20 120 4.32%
21-24 312 11.24%
25-30 679 24.45%
31-35 502 18.08%
36-40 462 16.64%
41-45 224 8.07%
46-50 204 7.35%
51-55 122 4.39%
56-60 96 3.46%
61-65 25 0.90%
66-75 22 0.79%
76-85 0 0.00%
Total 2,777 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Travis County Sheriff’s Department, Texas Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.
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About the Travis County Correctional Complex
Current inmates https://www.tcsheriff.org/inmate-jail-info/inmate-info/find-an-inmate#/sip The jail facilities house both male and female inmates in maximum, medium and minimum-security housing locations. It also provides for the health and welfare of the inmates and has the responsibility of transporting those inmates to and from locations outside of the jail. Due to the nature of some of the business conducted in these facilities, you can expect to go through a screening checkpoint upon entering. You are encouraged to arrive at least 45 minutes prior to your appointment to allow for the screening process. All letters, cards, and other correspondence MUST be sent DIRECTLY to the inmate at the facility where they are housed. It is REQUIRED to have their Full Name, Date of Birth, Jail ID Number or Booking Number. You can find all this information on our Inmate Search page. All mailed items MUST contain a return address from the sender. HOUSING LOCATIONS Travis County Jail 500 W. 10th St. Austin, TX 78701 Travis County Correctional Complex 3614 Bill Price Rd. Del Valle, TX 78617 Paperback books, magazines or newspapers may be received ONLY If mailed DIRECTLY from the publisher and/or distributing warehouse to the facility where they are housed and if the inmate has less than two books or two magazines. Inmates are NOT allowed to possess more than two books and two magazines at a time. Books or magazines will be returned to the publisher if sent to inmates possessing more than the limit of two of each of these items. ViaPath Technologies Phone Account This service allows for the creation of a prepaid calling account, allowing you to manage how much you spend on incarcerated individual calling. WAYS TO PAY https://web.connectnetwork.com/Mobile App "Connect Network" Automated Phone: For AdvancedPay 1-800-483-8314; For PIN Debit 1-855-706-2445 ViaPath Technologies Phone Account Customer Support: 1-877-650-4249 Inmate Calls to Attorney We provide a free, local call to attorneys for the benefit of their incarcerated clients. Only one business telephone number is authorized for the call list. Calls are limited to 20 minutes each, are free of charge and are not recorded. To have your client notified to call you, leave a message at the 512-854-4666. Please have the client's booking number, full name, and date of birth. If you have a loved one in our custody that shared that they may hurt themselves, please contact us immediately 24/7 at 512-854-9889. Please submit the below Online Mental Health Form to provide information to our Inmate Mental Heath Team for review. We will only respond to you if we need additional information; this enables us to focus our attention on our patients https://traviscountytx.jotform.com/222914795712058 SCREENING & ASSESSMENT All individuals are screened for mental health needs at Central Booking. Our staff are trained to assess and refer to treatment, and make sure individuals are housed safely. Because everyone’s needs can vary and change over time, we continue to assess and re-assess patients throughout their time in custody. COUNSELING Our behavioral health staff not only monitor symptoms and make referrals to prescribers, but also provide crisis counseling, education, and support based upon the individual’s mental health needs. Additionally, staff work with individuals on grief, anxiety and adjustment issues related to being incarcerated and make hospital and death notifications. MEDICATION Medication is automatically continued if the patient has an active prescription upon entering the jail. Individuals who do not have an active prescription are assessed by behavioral health staff to determine if a referral to the psychiatric team is needed. We continually assess patients for symptoms throughout their time in custody through referrals and by request of the inmate. Inmates always have access to our staff on an emergency basis by speaking with their post officer. COURT COORDINATION Our mental health coordinator collaborates with behavioral health staff, psychiatric providers, courts and community agencies on an on-going basis regarding inmates with serious mental illness or medical needs to ensure that their needs are taken into consideration in the legal process. WESTERN UNION Western Union® offers three convenient payment methods. All Western Union® deposits are received and posted the following business day. Credit/Debit cards accepted (Western Union® fees apply). https://www.westernunion.com/us/en/send-money/app/sendinmatestart By phone at 800-634-3422; Spanish 800-325-0445. A discounted fee is available when you speak to a live operator. In person at a Western Union® retailer. Find a location near you or call 800-325-6000. Advise the agent/retailer that you are sending money to an inmate. The following information is REQUIRED for all of the above deposit options: Inmate Account: 7-digit Booking Number and Last Name Example: 1234567Smith or 123457Gonzalesortiz (no hyphens or spaces, up to 23 characters) Travis County Sheriff "code city": TCSOITF TX Our Inmate Programs team strives to provide programming to meet the diverse needs of our population by connecting individuals with community-based agencies and by providing clinical support for people beginning the process of addressing past traumas, addictions and thinking errors. If your loved one is in our custody, encourage them to look on the kiosk in their housing unit. Through the kiosk, they will be able to find a listing of our programming and will be able to send an electronic request to inquire about program enrollment. Our programs are voluntary and are not court-mandated, which means that your loved one will need to request enrollment, be screened for program appropriateness and choose to attend the offered sessions. Not everyone that requests a program will meet the requirements for that program. There are sometimes limitations on security level (based on charges) and/or current behavior. Below you will find some of the programming we offer, and we hope that your loved one will find something that meets their needs. Education, Health and Wellness, Maximum Security, Military Veterans, Re-entry, Spanish Speakers Substance Use Disorder, Women, Families and Children, Workforce Development,Youth (ages 17 - 24). In 2023, The county is looking at building a mental health diversion center to provide treatment to people experiencing a mental health crisis instead of booking them into jail
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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Travis County Correctional Complex?

To find out if someone you know has been recently arrested and booked into the Travis County Correctional Complex, call the jail’s booking line at 512-854-9889.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Travis County Correctional Complex Booking Roster

What happens during booking in Travis County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Travis County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Travis County Correctional Complex?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Travis County and other Texas and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Travis County Correctional Complex will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Travis County Correctional Complex Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Travis County Correctional Complex
Inmate Bail and Bonding

You can find the inmate’s charges by using the Inmate Search.
The inmate's bond information, and amount appears under each charge.

These are the approved Bail Bond Companies in Travis County.

If you want to pay the bond yourself with cash, you can pay it at the jail iteself.
The address is: 

3614 Bill Price Road
Del Valle, TX 78617

Cash bonds are the full amount of the bond posted by EXACT cash, cashier's check or money order.
All cashier's checks or money orders should be made payable to the Travis County Sheriff’s Office.

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Inmate Visitation

How Do You Visit an Inmate in the Travis County Correctional Complex? What is the Schedule?

Travis County Correctional Complex on-site Video (and face-to-face) Inmate Visitation Schedule, Instructions & Guidelines

Visitation Center is Located at:
Travis County Correctional Complex (map)
3614 Bill Price Rd.
Del Valle, TX 78617

Visitation Questions? ... 512-854-4666 
Customer Support - 855-208-7349

  • First, you must Register and Schedule a Visit.
  • You can also register and schedule a visit at the Correctional Center.
    3614 Bill Price Rd.
    Del Valle, TX 78617
  • Note: Visitors will be allowed TWO visits per week - Face-to-Face or Onsite Video Visit.
  • Visits MUST be scheduled 24 hours in advance.
  • You MUST arrive at least 30 minutes prior to the visit to check-in. Visitation check-in will end 10 minutes prior to visit; late check-ins will NOT be accepted.
  • Only two visitors will be allowed in the face to face visitation area. *Exception: When there are children under the age of 12, the limit will be three visitors.
  • All minors under age 17 must always be accompanied by a parent or guardian.
  • All persons 17 year of age and older need a government issued photo ID.
  • Visitors that show up late may have their visit cancelled and will need to re-register for the next available time slot.
DAY TIME
SUNDAY NO VISITS
MONDAY NO VISITS
TUESDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
WEDNESDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
THURSDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
FRIDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
SATURDAY 8:00AM - 1:15PM
4:00PM - 8:30PM

Travis County Correctional Complex Remote (from home) Inmate Visitation Schedule, Instructions & Guidelines

Customer Support - 866-516-0115    

DAY TIME
SUNDAY 8:00AM - 8:30PM
MONDAY 8:00AM - 8:30PM
TUESDAY 8:00AM - 8:30PM
WEDNESDAY 8:00AM - 8:30PM
THURSDAY 8:00AM - 8:30PM
FRIDAY 8:00AM - 8:30PM
SATURDAY 8:00AM - 8:30PM

Travis County Correctional Complex uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Travis County Correctional Complex
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Travis County Correctional Complex.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Travis County Correctional Complex?

To visit an inmate in Travis County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Travis County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Travis County Correctional Complex:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Travis County follow these steps:
1.  Start by confirming that Travis County Correctional Complex's Video Visitation is working correctly by looking up Travis County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Travis County Correctional Complex, and then the inmate you wish to communicate with.

Other Travis County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Travis County Correctional Complex Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Travis County, can be found on our Visit Inmate Page.

Travis County Correctional Complex Phone: 512-854-9889

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Travis County Correctional Complex?

Travis County Correctional Complex on-site Video (and face-to-face) Inmate Visitation Schedule, Instructions & Guidelines

Visitation Center is Located at:
Travis County Correctional Complex (map)
3614 Bill Price Rd.
Del Valle, TX 78617

Visitation Questions? ... 512-854-4666 
Customer Support - 855-208-7349

  • First, you must Register and Schedule a Visit.
  • You can also register and schedule a visit at the Correctional Center.
    3614 Bill Price Rd.
    Del Valle, TX 78617
  • Note: Visitors will be allowed TWO visits per week - Face-to-Face or Onsite Video Visit.
  • Visits MUST be scheduled 24 hours in advance.
  • You MUST arrive at least 30 minutes prior to the visit to check-in. Visitation check-in will end 10 minutes prior to visit; late check-ins will NOT be accepted.
  • Only two visitors will be allowed in the face to face visitation area. *Exception: When there are children under the age of 12, the limit will be three visitors.
  • All minors under age 17 must always be accompanied by a parent or guardian.
  • All persons 17 year of age and older need a government issued photo ID.
  • Visitors that show up late may have their visit cancelled and will need to re-register for the next available time slot.
DAY TIME
SUNDAY NO VISITS
MONDAY NO VISITS
TUESDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
WEDNESDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
THURSDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
FRIDAY 8:00AM - 1:15PM
4:00PM - 8:30PM
SATURDAY 8:00AM - 1:15PM
4:00PM - 8:30PM

Travis County Correctional Complex Remote (from home) Inmate Visitation Schedule, Instructions & Guidelines

Customer Support - 866-516-0115    

DAY TIME
SUNDAY 8:00AM - 8:30PM
MONDAY 8:00AM - 8:30PM
TUESDAY 8:00AM - 8:30PM
WEDNESDAY 8:00AM - 8:30PM
THURSDAY 8:00AM - 8:30PM
FRIDAY 8:00AM - 8:30PM
SATURDAY 8:00AM - 8:30PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Travis County Correctional Complex?

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Travis County Correctional Complex uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Travis County Correctional Complex using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Travis County Correctional Complex may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Travis County Correctional Complex inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Travis County Correctional Complex?

How Do You Communicate with an Inmate in the Travis County Correctional Complex by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Travis County Correctional Complex, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Travis County Correctional Complex Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Travis County Correctional Complex, and what can I send them?

Postcards
The Travis County Correctional Complex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Travis County Correctional Complex also allows regular postcards and envelopes to be mailed to inmates as well.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Travis County Correctional Complex allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Travis County Correctional Complex standards will be disposed of.

Inmates are NOT allowed to possess more than two books and two magazines at a time. Books or magazines will be returned to the publisher if sent to inmates possessing more than the limit of two of each of these items..
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All mail, newspapers, magazines and books are to be shipped to the Travis County Correctional Complex:
Inmate's Full Name & Date of Birth, and Jail ID Number or Booking Number
Travis County Correctional Complex
3614 Bill Price Rd.
Del Valle, TX 78617

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Travis County Correctional Complex, and what can I purchase?

Travis County Correctional Complex contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Texas.
3. Select Travis County Correctional Complex.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Travis County Correctional Complex staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Travis County Correctional Complex's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Travis County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Travis County Correctional Complex follow these steps:

  • Select Texas, then select Travis County Correctional Complex, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Travis County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Travis County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Travis County Correctional Complex check out our Commissary Instructions Page for Travis County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Travis County Correctional Complex using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Travis County Correctional Complex contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Travis County Correctional Complex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Travis County Correctional Complex Inmate by Mail and by Email

To mail or email an inmate in Travis County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Travis County Correctional Complex must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Travis County Correctional Complex has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Travis County Correctional Complex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Travis County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Travis County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Inmate Tablets

Do Inmates in the Travis County Correctional Complex have Access to Tablets or Computers?

Travis County Correctional Complex allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Travis County Correctional Complex, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Travis County Correctional Complex.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Travis County Correctional Complex Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Travis County Correctional Complex charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Travis County Correctional Complex

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Travis County Correctional Complex inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Travis County Correctional Complex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 512-854-9889 for further assistance.

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Are there photos of the Travis County Correctional Complex? What does it look like?
Other Jails in Travis County

What are the other City and County Jails in Travis County?

Travis County County Jails
Travis County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Travis County?

Travis Blanco Hays Caldwell Bastrop Burnet Williamson
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US State Prison Population Demographics

Total Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 973,343 93.26%
Female 70,362 6.74%
Total 1,043,705 100.0%

Total Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 327,300 35.27%
Black 345,500 37.23%
Hispanic 226,800 24.44%
American Indian / Alaska Native 15,900 1.71%
Asian 12,500 1.35%
Total 928,000 100.0%

Total of Violent Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 622,200 95.46%
Female 31,700 4.86%
Total 653,900 100.0%

Total of Violent Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 178,600 29.23%
Black 234,500 38.38%
Hispanic 179,500 29.38%
American Indian / Alaska Native 9,600 1.57%
Asian 8,800 1.44%
Total 611,000 100.0%

Murderers Held in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 147,500 93.95%
Female 10,000 6.37%
Total 157,500 100.0%

Murderers Held in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 37,600 26.04%
Black 63,000 43.63%
Hispanic 39,100 27.08%
American Indian / Alaska Native 2,300 1.59%
Asian 2,400 1.66%
Total 144,400 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 16,000 86.02%
Female 2,600 13.98%
Total 18,600 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 5,400 43.90%
Black 3,600 29.27%
Hispanic 2,900 23.58%
American Indian / Alaska Native 200 1.63%
Asian 200 1.63%
Total 12,300 100.0%

Violent Rape & Sexual Assault Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 159,800 98.95%
Female 2,200 1.36%
Total 162,000 100.0%

Violent Robbery Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 125,800 96.18%
Female 5,400 4.13%
Total 131,200 100.0%

Violent Robbery Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 21,900 18.64%
Black 66,800 56.85%
Hispanic 26,500 22.55%
American Indian / Alaska Native 1,200 1.02%
Asian 1,100 0.94%
Total 117,500 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 137,000 94.74%
Female 8,100 5.60%
Total 145,100 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 37,500 23.28%
Black 53,300 33.09%
Hispanic 65,300 40.53%
American Indian / Alaska Native 2,800 1.74%
Asian 2,200 1.37%
Total 161,100 100.0%

Other Violent Inmates in US State Prisons by Sex on 3/18/2024 - non-categorized

Sex Inmates % Total
Male 36,100 91.86%
Female 3,300 8.40%
Total 39,400 100.0%

Other Violent Inmates in US State Prisons by Race/Ethnicity on 3/18/2024 - non-categorized

race Inmates % Total
White 12,200 32.45%
Black 14,200 37.77%
Hispanic 9,700 25.80%
American Indian / Alaska Native 800 2.13%
Asian 700 1.86%
Total 37,600 100.0%

Total of Property Crime Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 127,900 90.64%
Female 13,600 9.64%
Total 141,500 100.0%

Total of Property Crime Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 60,500 50.46%
Black 37,800 31.53%
Hispanic 18,100 15.10%
American Indian / Alaska Native 2,100 1.75%
Asian 1,400 1.17%
Total 119,900 100.0%

Burglary Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 75,900 95.11%
Female 4,200 5.26%
Total 80,100 100.0%

Burglary Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 30,500 44.40%
Black 24,200 35.23%
Hispanic 12,300 17.90%
American Indian / Alaska Native 1,100 1.60%
Asian 600 0.87%
Total 68,700 100.0%

Larceny & Theft Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 22,300 84.47%
Female 4,200 15.91%
Total 26,500 100.0%

Larceny & Theft Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 13,800 58.97%
Black 6,800 29.06%
Hispanic 2,200 9.40%
American Indian / Alaska Native 300 1.28%
Asian 300 1.28%
Total 23,400 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 6,400 91.43%
Female 600 8.57%
Total 7,000 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 2,500 48.08%
Black 1,500 28.85%
Hispanic 1,000 19.23%
American Indian / Alaska Native 100 1.92%
Asian 100 1.92%
Total 5,200 100.0%

Fraud Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 9,800 75.97%
Female 3,200 24.81%
Total 13,000 100.0%

Fraud Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 6,900 63.30%
Black 2,600 23.85%
Hispanic 900 8.26%
American Indian / Alaska Native 300 2.75%
Asian 200 1.83%
Total 10,900 100.0%

Other Property Crime Inmates in US State Prisons by Sex on 3/18/2024 - non-categorized

Sex Inmates % Total
Male 13,600 90.67%
Female 1,400 9.33%
Total 15,000 100.0%

Other Property Crime Inmates in US State Prisons by Race/Ethnicity on 3/18/2024 - non-categorized

race Inmates % Total
White 6,700 58.26%
Black 2,700 23.48%
Hispanic 1,700 14.78%
American Indian / Alaska Native 200 1.74%
Asian 200 1.74%
Total 11,500 100.0%

Total of Drug Related Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 114,600 87.08%
Female 17,400 13.22%
Total 132,000 100.0%

Total of Drug Related Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 49,500 47.50%
Black 37,300 35.80%
Hispanic 14,600 14.01%
American Indian / Alaska Native 1,700 1.63%
Asian 1,100 1.06%
Total 104,200 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 28,500 84.57%
Female 5,300 15.73%
Total 33,800 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 14,800 56.27%
Black 7,900 30.04%
Hispanic 3,000 11.41%
American Indian / Alaska Native 400 1.52%
Asian 200 0.76%
Total 26,300 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 86,100 88.04%
Female 12,000 12.27%
Total 98,100 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 34,700 44.54%
Black 29,400 37.74%
Hispanic 11,600 14.89%
American Indian / Alaska Native 1,300 1.67%
Asian 900 1.16%
Total 77,900 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 102,500 93.95%
Female 6,900 6.32%
Total 109,400 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 35,900 40.84%
Black 34,500 39.25%
Hispanic 13,800 15.70%
American Indian / Alaska Native 2,500 2.84%
Asian 1,200 1.37%
Total 87,900 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 37,800 97.93%
Female 900 2.33%
Total 38,700 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 7,200 22.86%
Black 16,900 53.65%
Hispanic 6,500 20.63%
American Indian / Alaska Native 500 1.59%
Asian 400 1.27%
Total 31,500 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 13,400 89.33%
Female 1,600 10.67%
Total 15,000 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 6,800 59.65%
Black 2,000 17.54%
Hispanic 1,800 15.79%
American Indian / Alaska Native 700 6.14%
Asian 100 0.88%
Total 11,400 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 51,200 92.25%
Female 4,400 7.93%
Total 55,600 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 21,900 48.45%
Black 15,700 34.73%
Hispanic 5,600 12.39%
American Indian / Alaska Native 1,300 2.88%
Asian 700 1.55%
Total 45,200 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Sex on 3/18/2024

Sex Inmates % Total
Male 6,100 89.71%
Female 800 11.76%
Total 6,900 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Race/Ethnicity on 3/18/2024

race Inmates % Total
White 2,700 52.94%
Black 1,500 29.41%
Hispanic 700 13.73%
American Indian / Alaska Native 100 1.96%
Asian 100 1.96%
Total 5,100 100.0%
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This facility, known as "Travis County Correctional Complex" is also known as Del Valle Correctional Complex, Travis County Corrections Bureau, Travis County Jail & Correctional Complex , Travis County Jail & Correctional Complex , Texas, Travis.