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Salt Lake County Metro Jail Inmate Commissary


3415 South 900 West
Salt Lake City,
Utah
84119
Salt Lake County
Main Phone: 801-743-5000
Beds: 2000
The information below provides complete instructions regarding the Salt Lake County Metro Jail Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Salt Lake City, Utah.

Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

What is the Purpose of an Inmate Account?

Since inmates are not allowed to possess cash money while in custody in the Salt Lake County Metro Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.

Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.



Who Can Put Money in an Inmate's Account?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.



How to Put Money on an Inmate Account in the Salt Lake County Metro Jail

There are usually four choices for putting money on an inmate's books:

Choice 1
Dropping Money at the Jail

In person payments for inmate accounts at both Salt Lake County Metro Jail and Oxbow Jail can be made at the Salt Lake County Metro Jail location.

Funds may be placed on prisoners' accounts from 8:00 AM through 3:30 PM and from 4:00 PM to 11:30 PM. Certified or cashier's checks must be verified during your bank's business hours before they are deposited.

Money orders, cashier checks or a certified bank check must be made out to the prisoner.

Always remember to write the prisoner's name and SO# on the envelopes and money orders. This expedites delivery of prisoner mail and allows for quicker deposits on the prisoner's account.

Click here to obtain the inmate ID#.

Choice 2
Deposit Inmate Money Online

This jail contracts with Offenderconnect.com to process online deposits to inmate commissary accounts.

 OffenderConnect.com

OffenderConnect.com provides prepaid accounts, which give you the opportunity to accept calls from inmates on any phone that you attach to the account. Before you can accept the first call, you must open an account using the following steps.

To Open a My Account

Click here to register for an account.

Read and agree to the company’s terms of service.

Fill in required information including a valid email address.

Add the jail/prison to your account with the following steps.

Select a state from the drop down menu.

Click on the desired facility and hit next.  (You cannot complete your registration until this is done).

Hit the submit button. An activation email will be sent to the email you provided.

Go to email and click on activation link. You will be taken to the site again. Log in from there.

Click the sign up button and then add the phone number you wish to have associated with the account. This is the phone number that will receive calls from the inmate.

Choose whether to associate the address used for registration or a different address and input that address.

Choose which facility you wish the above entered phone number to be attached to. The next page will show you the phone number and facility that go together. You can repeat these steps to add additional phone numbers or facilities as needed.

To Add Funds

Click here to log in.

Click on the blue “Make a payment” link.

Select the phone number and facility from the drop down menu that you wish the money to be applied to.

Click add card and enter debit or credit card information-then press the close button. There is a $25 minimum deposit each time you fund the account. A service fee of $6.95 is deducted from each deposit you make.

On the page where you add your card information, you will be given the opportunity to sign up for automatic funding. If you choose this option, whenever your balance gets below $7.00 your credit/debit card will automatically be billed $25 or $50 depending on the amount you chose at sign-up. If you don’t wish to choose this option, simply add your credit card for a onetime payment at the top half of the page.

OFFENDER PHONE ACCOUNT

This is an account that you can fund for a specific inmate. Once it is funded, the inmate can use it to call anyone on the approved phone list, instead of being limited to one phone on the account. If you fund an Offender Phone Account, the inmate then owns the funding and you cannot retrieve it or limit his calls to any specific phone.

Click here to log in.

Choose “Offender Phone Account” on left side of page.

Choose the inmate from your offender list for whom you wish to fund an Offender Phone Account.

Only those housed at facilities that allow offender phone accounts to be funded through family and friends will appear on this list.

If no names appear, the facility does not allow family/friend Offender Phone Accounts. You can still set up a My Phone Account and have the inmate call you on a specified phone.

Input credit/debit card information and amount. There is a $25 minimum deposit required. A $7.95 service fee is deducted from each deposit you make.

Check information and amount and if correct, click submit. The funds will be available to the offender within minutes of your deposit going through.

Click here to view the OffenderConnect.com contact information.

Choice 3
Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

This jail will accept mailed deposits that are paid by:

Cash

Money order

Certified or cashier's check

PERSONAL CHECKS ARE NOT ACCEPTED

You will need the inmate’s first and last name and inmate ID#. Click here to obtain the inmate ID#.

Write the inmate first and last name and inmate ID # on the money order or cashiers/certified check.

Address the envelope as follows:

Prisoner's Name (and SO#)
c/o Salt lake County Metro Jail
3415 S. 900 W.
Salt Lake City, UT 84119

Write your complete name and return address on the upper left corner of the envelope.

This is also where you mail commissary funds for inmates housed in Oxbow Jail.

Tips:

Money orders, cashier checks or a certified bank check not made out to the prisoner or lacking a return address of the sender, is contraband and will be placed in the prisoner's property.

There are no receipts provided when a deposit is mailed in for an inmate’s account.

If the inmate has been released when the deposit arrives by mail, everything but cash is mailed back to you. Cash deposits are put on the inmate’s account and the inmate may come pick it up.

Always remember to write the prisoner's name and SO# on the envelopes and money orders. This expedites delivery of prisoner mail and allows for quicker deposits on the prisoner's account.

Choice 4
Make an Inmate Deposit over the Phone

You may make deposits by phone through OffenderConnect.com by opening an account and then calling customer service.

Click here to view the OffenderConnect.com contact information.

OffenderConnect.com provides prepaid accounts, which give you the opportunity to accept calls from inmates on any phone that you attach to the account. Before you can accept the first call, you must open an account using the following steps.

To Open a My Account

Click here to register for an account.

Read and agree to the company’s terms of service.

Fill in required information including a valid email address.

Add the jail/prison to your account with the following steps.

Select a state from the drop down menu.

Click on the desired facility and hit next.  (You cannot complete your registration until this is done).

Hit the submit button. An activation email will be sent to the email you provided.

Go to email and click on activation link. You will be taken to the site again. Log in from there.

Click the sign up button and then add the phone number you wish to have associated with the account. This is the phone number that will receive calls from the inmate.

Choose whether to associate the address used for registration or a different address and input that address.

Choose which facility you wish the above entered phone number to be attached to. The next page will show you the phone number and facility that go together. You can repeat these steps to add additional phone numbers or facilities as needed.

To Add Funds

Click here to log in.

Click on the blue “Make a payment” link.

Select the phone number and facility from the drop down menu that you wish the money to be applied to.

Click add card and enter debit or credit card information-then press the close button. There is a $25 minimum deposit each time you fund the account. A service fee of $6.95 is deducted from each deposit you make.

On the page where you add your card information, you will be given the opportunity to sign up for automatic funding. If you choose this option, whenever your balance gets below $7.00 your credit/debit card will automatically be billed $25 or $50 depending on the amount you chose at sign-up. If you don’t wish to choose this option, simply add your credit card for a onetime payment at the top half of the page.

OFFENDER PHONE ACCOUNT

This is an account that you can fund for a specific inmate. Once it is funded, the inmate can use it to call anyone on the approved phone list, instead of being limited to one phone on the account. If you fund an Offender Phone Account, the inmate then owns the funding and you cannot retrieve it or limit his calls to any specific phone.

Click here to log in.

Choose “Offender Phone Account” on left side of page.

Choose the inmate from your offender list for whom you wish to fund an Offender Phone Account.

Only those housed at facilities that allow offender phone accounts to be funded through family and friends will appear on this list.

If no names appear, the facility does not allow family/friend Offender Phone Accounts. You can still set up a My Phone Account and have the inmate call you on a specified phone.

Input credit/debit card information and amount. There is a $25 minimum deposit required. A $7.95 service fee is deducted from each deposit you make.

Check information and amount and if correct, click submit. The funds will be available to the offender within minutes of your deposit going through.



What can an Inmate Purchase through Commissary?

People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary. Some jails have several hundred different items.

The Salt Lake County Metro Jail Commissary Instructions and Information can be found here and here or here. If you need more information contact the jail by calling 801-743-5000.



Inmate Care Packages

This jail contracts with AccessSecurePak.com so that you can make commissary purchases and have them delivered to the inmate.

Click here to see the packages and set up the account if you wish to make a purchase.



What is the Maximum Amount I can Deposit in an Inmate's Account?

There is no restriction on the amount of money you can deposit on an inmate’s account. If you are doing it online and there is a limit for each service fee paid, you can make additional deposits for additional service fees to reach the amount you wish to deposit.

Call Salt Lake County Metro Jail at 801-743-5000 or click here to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.



Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Salt Lake County Metro Jail at 801-743-5000 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Salt Lake County Metro Jail fees can be determined by going here or calling 801-743-5000.



Important Tips

Call the Salt Lake County Metro Jail at 801-743-5000 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.

Not surprisingly much of an inmate's commissary money is used to purchase item's to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $3-4.00 a day on commissary items, you are paying for him or her to gamble or buy drugs.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to view the jail website for additional information.