The Utah County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
The Utah County Jail also allows letters and greeting cards to be mailed in envelopes to inmates.
Address the envelope as follows:
Inmate’s first and last name and ID # (Click here to locate #)
Utah County Jail
3075 North Main
Spanish Fork, Utah 84660
If there is no return address on the envelope the mail will be discarded and the inmate will not receive it.
To confirm that the Utah County Jail still allows letters in envelopes call 801-794-3970 or view the Inmate Mail Instructions by going here.
Inmates here are not allowed to receive newspapers by mail.
Inmates at this jail cannot receive magazines in the mail.
You may send soft-cover books that are shipped directly from the publisher to the jail. The label must be addressed in the same manner as a letter envelope.
Inmates may not have more than six books in his or her possession at any time.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Utah County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Utah County Jail continues to allow books to be mailed by a third party publisher or bookseller, call 801-794-3970.
This jail contracts with MyCarePack.com to provide care packages to inmates.
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
PLEASE NOTE: Once deposit has been posted to an inmate's account it is non-refundable.
To set up an account click here
MyCarePack.com provides care packages to inmates. The site provides packages choices that comply with the specific facilities rules and limits.
To determine whether MyCarePack.com services the specific jail or prison that houses your inmate:
Click here to go to the home page
Select state from the dropdown menu
Scroll to find facility from the next drop down menu.
You can make purchases without having an account set up, but setting up an account allows you to track your orders, view what you have purchased in the past and keeps track of which inmates you have sent packages to. Registration is free. To set up an account click here.
Step One: Provide your name, address, phone number and email in the appropriate boxes.
Step Two: Read and agree to terms of service.
Step Three: Hit Save.
MyCarePack.com accepts MasterCard and Visa payments.
Advantages to using MyCarePack.com include:
The ability to place an order any time of the day or night.
Knowing when it will be delivered. (The site provides facility specific information about deliveries and limits).
By choosing the pack to send, you know what the inmate is getting.
To order a care package:
Go to the home page by clicking here.
Select the appropriate state from the drop down menu.
Select the appropriate facility from the next drop down menu.
Click on the “enter” button
Choose what category package you wish to send. (Category choices are on the left side of the page).
Select the items you wish to buy and send to the inmate and place in “add to cart”.
If you see an inmate ID picture in lower left corner of page, click it to type in inmate first and last name and locate the inmate number.
Go to checkout and provide your credit/debit card number and submit for payment.
Save your confirmation number so you can track the package.
Tracking Your Order
You can track orders you purchase at MyCarePack.com by clicking here and entering the order confirmation number in upper right hand corner of the screen.
View Your Order History
From the homepage, log-in then press the “Order history” in top right corner of screen.
Things to Know
If you accidentally provide the wrong inmate ID number and another inmate happens to have the ID you used, that inmate will get the package. MyCarePack.com will not refund the money. Be sure of the ID number before completing an order. (If you are unsure and the site does not provide it, ask the inmate what it is when he calls or writes).
You are allowed to send one package per week to each inmate.
If an inmate is prohibited from having certain items, MyCarePack.com will refund the amount of that item back to your card. This refund typically appears five to seven business days later.
If an item is not available the company tries to match it with a similar item. If one cannot be found your card is refunded the amount of that item. You are not given the choice between a substitute item or a refund for the item.
Prepaid debit cards might be rejected because an address has to match up before the order can go through. Many pre-paid cards do not require an address on file, therefore MyCarePack.com’s anti-fraud steps might reject the card due to invalid address.
Do not use spaces or dashes when entering your credit/debit card number.
Each facility details spending and account limits. The button is in lower left area of the page after you select the facility and press “Enter”. If you don’t comply with the stated limits your order will be rejected.
You will notice a $1.00 pending charge on your statement. This charge is used to verify the pre-authorizing of the card and will not actually be withdrawn from the account. It will be released back to the account a few days after it happens.
Inmates typically receive their care packages two to seven days after they are purchased.
Contact information to MyCarePack.com:
The staff will reject any mail that threatens the jail’s security or the security of inmates or the public. Examples of prohibited items include:
Stamps and stickers.
Musical greeting cards.
Altered mail such as perfumed or lipstick covered.
Paper with any type of stains such as grease.
Crayon, felt tip or hand painted drawings.
Call 801-794-3970 or click here for a complete list of prohibited items.
Inmate's Name, ID #
Utah County Jail
3075 North Main
Spanish Fork, UT 84660
All mail sent to an inmate at the Utah County Jail must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.
To confirm the mailing address and/or any new policies regarding inmate mail call 801-794-3970 or check the most recent updates on the jail's website by going here.
Photos should not exceed 4 inches high x 6 inches wide.
Send no more than five photos at one time.
Polaroid Photos are prohibited.
Photos of weapons are prohibited.
Photos of drugs, the consuming of drugs or alcohol is prohibited.
Photos of lewd behavior or people exhibiting too much skin is prohibited.
Call 801-794-3970 or check the most recent policies regarding inmate photos on the jail's website by going here.
Mail is scanned and inspected for contraband, obscenity and other rule infractions.
If security issues are a concern for the staff, the mail will be turned over to administrators for examination.
Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.
Never write anything about the inmate's court case you wouldn't want read aloud in court.
Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.
Click here to view contact information for the Utah County Jail.
This jail does not offer an email program to inmates and their families. This policy can change at any time..
Call 801-794-3970 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.