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Henrico County Jail West Inmate Commissary

4301 East Parham Road
Henrico County
Visitation Phone: 804-652-1211
Main Phone: 804-501-4581
Beds: 1175
The information below provides complete instructions regarding the Henrico County Jail West Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Henrico, Virginia.

Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

What is the Purpose of an Inmate Account?

Since inmates are not allowed to possess cash money while in custody in the Henrico County Jail West, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.

Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.

Who Can Put Money in an Inmate's Account?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.

How to Put Money on an Inmate Account in the Henrico County Jail West

There are usually four choices for putting money on an inmate's books:

Choice 1
Dropping Money at the Jail

Cash, certified check, and money orders are accepted at Henrico County Sheriff’s Office Jail West, 4301 East Parham Road from 7:30 – 3:30 Monday- Friday, and Henrico County Regional Jail East 17320 New Kent Highway from 8:00 – 3:45 Monday – Friday. Money is also accepted during visitation hours for inmates residing at the Henrico County Regional Jail East facility. Money is receipted and credited to the inmate’s account at the time of deposit. Money can be accepted for only one inmate.

Choice 2
Deposit Inmate Money Online

Henrico County Jail West does not have a method to deposit money to inmate accounts online. This policy can change at any time.
Click here to see if the jail has begun processing online deposits to inmate accounts.  

Choice 3
Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Address to:

Inmate Name and ID# (Click here to locate the inmate’s ID #)
Henrico County Jail

P.O. Box 3368

Henrico, VA 23228-9768

Always put a return address in the upper left corner of the envelope or postcard.

Choice 4
Make an Inmate Deposit over the Phone

This jail does not accept deposits to inmate accounts by phone.

What can an Inmate Purchase through Commissary?

People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary. Some jails have several hundred different items.

The Henrico County Jail West Commissary Instructions and Information can be found here. If you need more information contact the jail by calling 804-501-4581.

Inmate Care Packages

Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.

When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.

Inmates at this facility do not receive care packages, but the policy can change at any time in the future.

Call {mail_type_of_mail_telephone} or click here or here to see if the Henrico County Jail West participates in a Care Package program and if so, how to purchase one.

What is the Maximum Amount I can Deposit in an Inmate's Account?

There is no maximum deposit amount for inmate accounts.

Medical Copays, Jail Fees and other Inmate Expenses

This jail does expect inmates to pay a co-pay for some medical visits and dental care.

A co-pay is not required for treatment of life-threatening conditions or follow-up care to previous visits.

No inmate will be denied services due to lack of ability to pay. The charges will be held in the inmate’s name until commissary is deposited and the balance will be deducted from those funds prior to giving the inmate the rest.

Important Tips

Call the Henrico County Jail West at 804-501-4581 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.

Not surprisingly much of an inmate's commissary money is used to purchase item's to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $3-4.00 a day on commissary items, you are paying for him or her to gamble or buy drugs.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to view the jail website for additional information.