The information below provides complete instructions regarding Dane County Public Safety Building Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Dane County Jail in Madison, Wisconsin.
When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.
Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.
No. Neither this jail nor any other jail allows you to directly phone an inmate.
If there is an emergency such as critical surgery or death of an
inmate’s family member, you can call the jail and ask to speak to the
You will need to provide evidence of
the surgery. If it is a death, the hospital, morgue or emergency room
must verify the death.
At this point the jail chaplain will be take the information to the inmate if requested.
This jail contracts with ICSolutions.com for inmates to make calls.
will need to register a free account with the company before you can
fund it to let inmates call you. Inmates may also fund an account using
their commissary money.
Call 1-888-506-8407 or click here to get started.
Inmates may also make traditional collect calls to those willing to accept the calls and pay the charges.
No. Inmates are not allowed cell phones in Dane County Public Safety Building Jail, although getting access to a cell phone in jail has become more common.
Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.
A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
You don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
Call (608) 284-6100 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.
Collect calls can vary in cost depending on your phone company, time of day and time of week. Contact your telephone company to discuss whether there are different charges for different times and if so, ask the inmate to call you during the least expensive times if possible.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Click here to view the jail website for additional information.