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Milwaukee County Jail - Central Facility Inmate Phone Use

Criminal Justice Facility
949 North 9th Street
Milwaukee County
Beds: 1,000
The information below provides complete instructions regarding Milwaukee County Jail - Central Facility inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Milwaukee County Jail in Milwaukee, Wisconsin.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Milwaukee County Jail - Central Facility?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At Milwaukee County Jail - Central Facility?

If there is an emergency in an inmate’s family, such as a death or life-threatening illness of a family member, the jail staff will relay the information to the inmate.

The message will not be given to the inmate until jail staff can verify the emergency or death in the family.

To see if the Milwaukee County Jail - Central Facility has this service, go here or call 414.226.7000.

How Does An Inmate Make A Phone Call From Milwaukee County Jail - Central Facility?

Collect Calls

Inmates are allowed to make local collect calls to those willing to accept them.

Calls are limited to 15 minutes each.

Some companies block all calls from penal facilities. You might also be asked to pay a deposit to your phone company before it will allow you to accept collect calls.

Can An Inmate Use A Cell Phone While In Milwaukee County Jail - Central Facility?

No. Inmates are not allowed cell phones in Milwaukee County Jail - Central Facility, although getting access to a cell phone in jail has become more common.

Some states such as California have made it a criminal offense to use and possess a cell phone and will file additional charges when it can be connected to an inmate. Cell phones are most often smuggled into the jail and then sold to the inmates by jail staff.

Can I Communicate By Email With An Inmate?

This facility does not provide email services for inmates, however, this policy can change at any time.

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 414.226.7000 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

The cost of collect calls can add up quickly.
Determine how many calls a week you can accept and pay for.

Develop a code word the inmate can use if he or she must call for an emergency.

For example, if your allotted calls have already come this week and you answer the phone to hear another collect call coming through, have the inmate state “sunshine” or some other pre-established word as a middle name when asked to state his or her name.
This will let you know it is an emergency and you need to accept the call.

Don’t be afraid to refuse excessive calls that are not emergencies.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

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