How an Inmate Makes a Phone Call to You or Others from Otero County Jail & Detention Center
To set up a phone account so that your inmate can call you from Otero County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Otero County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
How to Send a Secure Email Message to an Inmate in Otero County
To send a secure email message to an inmate in Otero County Jail & Detention Center follow these steps:
- Register with Access Corrections by creating an account.
- Select New Mexico, then select Otero County Jail & Detention Center, and then the inmate you want to send your message to.
- Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
- NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.
For all information on how to Text/Email an Inmate in Otero County Jail & Detention Center check out our Secure Messaging Guide for Otero County.
How to Send Money to an Inmate in Otero County
To send commissary money to an inmate in Otero County Jail & Detention Center follow these steps:
- Register with Access Corrections by creating an account.
- Select New Mexico, then select Otero County Jail & Detention Center, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Jail & Detention Center.
How to visit an inmate in Otero County New Mexico using Video Visitation or visiting an inmate at the jail
To visit an inmate in Otero County follow these steps:
- In addition to visiting inmates at the jail, Otero County Jail & Detention Center uses a video visitation service called IC Solutions.
- In order to visit with your inmate online or at the Otero County Jail Video Kiosk, you must first register with IC Solutions.
- Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Otero County Jail & Detention Center.
- Then select your Otero County Inmate.
- Then fund your account using either a Visa, Mastercard credit or debit card.
- Lastly, schedule a visit.
- The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.
For full instructions on all the benefits of using IC Solutions to visit a Otero County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
