Chenango County Jail

Search for an Inmate in Chenango County

Chenango County Jail Information

Chenango County Jail is a 133-bed jail based in Norwich, Chenango County, New York. You can reach them anytime for inmate information at 607-337-1967.

Arrested individuals, whether for misdemeanors or felonies, are brought here for booking and processing. Depending on the charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or held until their trial concludes.

The inmate search tool allows you to access the facility's inmate roster and see who is currently in custody.

Inmates sentenced to less than one year will serve their time at this jail. Sentences longer than one year result in transfers to either the New York State Prison System or the Federal Bureau of Prisons.

This page provides all the information you need regarding inmate services, including the visitation schedule, how to fund an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.

It's important to save the inmate's jail ID or booking number for correspondence. If you cannot locate it online, contact Chenango County Jail at 607-337-1967 for help.

Phone: 607-337-1967

Physical Address:
279 County Road 46
Norwich, NY 13815

Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
Chenango County Jail
279 County Road 46
Norwich, NY 13815

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Chenango County Jail
279 County Road 46
Norwich, NY 13815

Other Jails and Prisons

How Do You Find Someone in the Chenango County Jail?

To search for an inmate in the Chenango County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 607-337-1967 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Chenango County Court or any other county court in New York. This information includes future court appearances.

Chenango County Jail Inmate Search

The Chenango County Jail maintains an average of 133 offenders in custody on any given day. The Chenango County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Chenango County law enforcement agencies arrest and detain approximately 2,660 offenders.

⇓ Learn more ⇓ Show less
About the Chenango County Jail
With a capacity of up to 133 inmates at any time, the Chenango County Jail is built on 5 housing units, and each unit is contained. Upon entry to any of the housing units there is access to the day room, laundry room, program use, and an exercise yard, all of which are separated from those of the other housing units. This prevents inmates from other housing areas to interact, and allows for those who are involved in the same case to remain separated throughout their trial and while serving their sentence. Inmates are permitted to have 5 books or magazines, 1 wedding ring, a bible and religious article, legal materials, photographs, and some basic clothing items, as well as their glasses or dentures. All medications may be provided to be distributed to the inmate, and a set of clothing for court appearances will be kept with their personal belongings. Inmates who choose to work within the facility during their incarceration will be permitted to have one additional visiting hour on Wednesdays at 7pm. Visitation: 8am Saturday and Sunday with two visits of one hour each, every week. Visitors must register at (607) 337-1967, Monday through Friday, 8:00 am to 4:00 pm and must arrive 15 minutes before their scheduled visit.
⇓ Learn more ⇓ Show less
Recent Bookings & Arrests

What happens during booking at Chenango County Jail?

After arrest, individuals are processed at Chenango County Jail, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.

The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.

Here are the typical stages of the booking process at Chenango County Jail:

  • Verifying the person’s identity.
  • Taking mugshots.
  • Questions regarding medical and mental health history, along with drug and gang affiliations.
  • Collecting DNA if necessary.
  • Conducting a physical search.
  • Confiscating personal belongings.
  • Providing a phone call.

Booking time varies, with some cases completed in an hour, but more complex cases, or those involving uncooperative behavior, can take up to 48 hours. If you need details about an offender’s bail or bond, contact the facility at 607-337-1967.

⇓ Learn more ⇓ Show less
Directions / Map to the Chenango County Jail
Inmate Bail and Bonding

How do you post bail in Chenango County?

If someone is taken to Chenango County Jail in Norwich for booking, the next steps depend on their case:

1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 607-337-1967.

Bail payments can be handled in various ways.

  • Bail can be paid with cash, credit, or money orders.
  • Licensed bail bond agents in Chenango County can facilitate payment.
  • Collateral in the form of county property can also be used for bail.

For a comprehensive guide to the bail process in Chenango County, New York, visit the Chenango County Jail Bail FAQ page.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Visitation

How Do You Visit an Inmate in the Chenango County Jail? What is the Schedule?

Chenango County Jail ON-SITE VISITATION SCHEDULE

279 County Road 46
Norwich, NY 13815
607-337-1967

  • Visits are 60 minutes.
  • You must be on the inmate's visitor list.
  • The actual visitation times may depend on the inmate and their housing location. Call 607-337-1967 and get your inmate's times and make an appointment to visit.
  • Inmates are allowed two visits per week.
  • A maximum of 2 guests are allowed per inmate.
  • Visitors must have a government issued photo ID.
  • Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 607-337-1967 TO CONFIRM VISITATION SCHEDULE!

DAY TIMES
SUNDAY 8:00AM - ALL VISITS COMLETED
SATURDAY 8:00AM - ALL VISITS COMLETED

Chenango County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Chenango County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Chenango County Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Chenango County Jail?

To visit an inmate in Chenango County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Chenango County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Chenango County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Chenango County follow these steps:
1.  Start by confirming that Chenango County Jail's Video Visitation is working correctly by looking up Chenango County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Chenango County Jail, and then the inmate you wish to communicate with.

Other Chenango County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Chenango County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Chenango County, can be found on our Visit Inmate Page.

Chenango County Jail Phone: 607-337-1967

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Chenango County Jail?

Chenango County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Chenango County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Chenango County Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Chenango County Jail?

There are multiple ways to add money to an inmate's account at Chenango County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Emailcustomerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Chenango County

To send commissary money to an inmate in Chenango County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Chenango County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Chenango County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Chenango County Jail?

How Do You Communicate with an Inmate in the Chenango County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Chenango County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Chenango County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Mailing an Inmate

How do I Mail an Inmate in the Chenango County Jail, and what can I send them?

Chenango County Jail Inmate Mail Guidelines

Postcards
The Chenango County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Chenango County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Chenango County Jail
279 County Road 46
Norwich, NY 13815



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Chenango County Jail
279 County Road 46
Norwich, NY 13815



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Chenango County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Chenango County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Chenango County Jail
279 County Road 46
Norwich, NY 13815

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Chenango County Jail, and what can I purchase?

How to Send Money to an Inmate in Chenango County

To send commissary money to an inmate in Chenango County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Chenango County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Chenango County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Chenango County Jail using an Online Messaging Service?

Chenango County Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Chenango County Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Chenango County Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

How to Send a Secure Email Message to an Inmate in Chenango County

To send a secure email message to an inmate in Chenango County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Chenango County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Chenango County Jail check out our Secure Messaging Guide for Chenango County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Tablets

Do Inmates in the Chenango County Jail have Access to Tablets or Computers?

Chenango County Jail allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Chenango County Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Chenango County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Chenango County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Chenango County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Chenango County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 607-337-1967 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Chenango County?

Chenango Cortland Madison Otsego Broome Delaware
⇓ Learn more ⇓ Show less

Search for an Inmate in Chenango County

This facility, known as "Chenango County Jail" is also known as Chenango County Jail, New York, Chenango.