Erie County Correctional Facility

Erie County Correctional Facility Information

The Erie County Correctional Facility is a 884 bed jail in the city of Alden, Erie County, New York.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 716-937-9101, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: 716-937-9101

Physical Address:
11581 Walden Avenue
Alden, NY 14004

Mailing Address (personal mail):
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004

Other Jails and Prisons

How Do You Find Someone in the Erie County Correctional Facility?

To search for an inmate in the Erie County Correctional Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 716-937-9101 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Erie County Court or any other county court in New York. This information includes future court appearances.

Erie County Correctional Facility Inmate Search

The Erie County Correctional Facility maintains an average of 884 offenders in custody on any given day. The Erie County Correctional Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Erie County law enforcement agencies arrest and detain approximately 31,720 offenders.

The following charts of Erie County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Erie County Corrections Department, the state of New York Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Erie County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Erie County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

For a collection of over 20 additional graphs and charts of the demographic and criminal arrest information of the inmates in Erie County and New York state prisons, click the button below.
Erie County INMATE DEMOGRAPHICS

Erie County Inmate Race & Ethnicity - 3/28/2024

Race Inmates % Total
White 811 65.19%
Black 319 25.64%
Hispanic or Latino 83 6.67%
American Indian/Native Alaskan 0 0.00%
Asian 31 2.49%
Pacific Islander/Native Hawaiian 0 0.00%
Other 0 0.00%
Total 1,244 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Erie County Sheriff’s Department, New York Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Erie County Inmate Criminal Charges - 3/28/2024

(many inmates have multiple charges)

Charge Inmates % Total
Felony (3rd Degree) 415 33.36%
Felony (2rd Degree) 218 17.52%
Felony (1st Degree) 0 0.00%
State Jail Felony 102 8.20%
Felony (Uncategorized) 149 11.98%
Misdemeanor (Class A) 360 28.94%
Misdemeanor (Class C) 0 0.00%
Holds 0 0.00%
Uncategorized 0 0.00%
Demographic, Crime and Inmate data is compiled from public reports provided by the Erie County Sheriff’s Department, New York Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Erie County Inmate Sex - 3/28/2024

Sex Inmates % Total
Male 1,117 89.79%
Female 127 10.21%
Total 1,244 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Erie County Sheriff’s Department, New York Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.

Erie County Inmate Age - 3/28/2024

Age Inmates % Total
Under 18 7 0.56%
18-20 75 6.03%
21-24 123 9.89%
25-30 227 18.25%
31-35 229 18.41%
36-40 237 19.05%
41-45 163 13.10%
46-50 63 5.06%
51-55 50 4.02%
56-60 41 3.30%
61-65 17 1.37%
66-75 12 0.96%
76-85 0 0.00%
Total 1,244 100.0%
Demographic, Crime and Inmate data is compiled from public reports provided by the Erie County Sheriff’s Department, New York Corrections, United States Department of Justice, Federal Bureau of Investigation and the United States Census Bureau.
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About the Erie County Correctional Facility
The Erie County Sheriff's Office has a large corrections division that oversees the Erie County Correctional Facility, the Holding Center, and the Holding Center Annex. Each of these works together and has a specific job within the group to complete. The Erie County Correctional Facility is located in Alden, New York, and has the capacity to hold 884 inmates and accommodate those of all classifications. Within the facility there are two types of housing units, pods and open bay. To accommodate all those necessary, it house both male and female inmates including juveniles who are being charged as adults, and people who have not been arraigned or heard their bail yet through to those who are finishing their full sentence. Each inmate is permitted to have phone calls and visits with their friends or family, and they may find they serve their sentence in the same facility they are when they are waiting for their trial. Several rehabilitation programs, educational programs, and mental health programs are offered to create the most success in rehabilitation and limiting recidivism. Video Visitation: Video Visits are available for those who are unable to make it to the facility, or prefer to complete visits online, and can be scheduled at http://thevisitor.icsenforcer.com/index.php/jail-information/84-ereny Visitation: Tuesday Sign up: 7:10 a.m. - 11:00 a.m. Visitation: 7:30 a.m. - 11:30 a.m. 12:15 p.m. - 2:00 p.m. 1:00 p.m. - 2:30 p.m. Wednesday Sign up: 7:10 a.m. - 11:00 a.m. Visitation: 7:30 a.m. - 11:30 a.m. 12:15 p.m. - 2:00p.m. 1:00 p.m. - 2:30 p.m. 3:15 p.m. - 4:15 p.m. 3:30 p.m. - 5:15 p.m. 6:00 p.m. - 9:30 p.m. 6:30 p.m. - 10:30 p.m. Thursday Sign up: 3:15 p.m. - 4:15 p.m. Visitation: 3:30 p.m. - 5:15 p.m. 6:00 p.m. - 9:30 p.m. 6:30 p.m. - 10:30 p.m.
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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Erie County Correctional Facility?

To find out if someone you know has been recently arrested and booked into the Erie County Correctional Facility, call the jail’s booking line at 716-937-9101.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Erie County Correctional Facility Booking Roster

What happens during booking in Erie County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Erie County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Erie County Correctional Facility?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Erie County and other New York and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Erie County Correctional Facility will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Erie County Correctional Facility Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Erie County Correctional Facility
Inmate Visitation

How Do You Visit an Inmate in the Erie County Correctional Facility? What is the Schedule?

Erie County Correctional Facility Inmate Visitation Schedule, Registration & Guidelines

11581 Walden Avenue
Alden, NY 14004
716-937-9101

  • If planning a video visit, you must first register and schedule with IC Solutions.
  • All visits are one hour long.
  • Acceptable forms of identification include: State Driver's License, State Non-Driver's License, Military Identification Card, Valid Passport or Passport Card, Social Services Card with Picture.
  • Any person under the age of 18 must be accompanied by a parent or legal guardian to visit an inmate in the facility.
  • Only one child and one adult will be allowed to visit an inmate at any one time.
  • If you bring a child you will need to bring their ID.  This is: The child's birth certificate (original or certified copy), Adoption papers (original or certified copy), Guardianship papers (original or certified copy), Student identification card issued by a recognized school district, Student bus pass, New York State Learner's permit.
  • For in-person visits, signups start 30-60 minutes before the time you wish to visit. (see schedule below).
DAY SIGNUPS VISITS
MON 7:10-11:00AM 7:30-11:30AM
MON 12:15-2:00PM 1:00-2:30PM
TUE 7:10-11:00AM 7:30-11:30AM
TUE 12:15-2:00PM 1:00-2:30PM
TUE 3:15-4:00PM 3:30-5:15PM
TUE 6:00-9:30PM 6:30-10:30PM
WED 7:10-11:00AM 7:30-11:30AM
WED 12:15-2:00PM 1:00-2:30PM
WED 3:15-4:00PM 3:30-5:15PM
WED 6:00-9:30PM 6:30-10:30PM
THU 7:10-11:00AM 7:30-11:30AM
THU 12:15-2:00PM 1:00-2:30PM
THU 3:15-4:00PM 3:30-5:15PM
THU 6:00-9:30PM 6:30-10:30PM
FRI  NO VISITS   NO VISITS
SAT  NO VISITS   NO VISITS
SUN  NO VISITS   NO VISITS

Erie County Correctional Facility uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Erie County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Erie County Correctional Facility uses IC Solutions for their Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Erie County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Erie County Correctional Facility?

Erie County Correctional Facility uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Erie County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Erie County Correctional Facility?

There are multiple ways to add money to an inmate's account at Erie County Correctional Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Erie County

To send commissary money to an inmate in Erie County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Erie County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Erie County Correctional Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Erie County Correctional Facility?

How Do Inmates in Erie County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Erie County, or to assist them in making phone calls to other people, follow these steps:

  • Erie County Correctional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Erie County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Erie County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Erie County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Erie County Correctional Facility, and what can I send them?

Erie County Correctional Facility Inmate Mail Guidelines

Postcards
The Erie County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Erie County Correctional Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Erie County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Erie County Correctional Facility standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004

Erie County Correctional Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Erie County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Erie County Correctional Facility:
Inmate's Full Name & Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Erie County Correctional Facility, and what can I purchase?

Erie County Correctional Facility contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New York.
3. Select Erie County Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Erie County Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Erie County Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Erie County

To send commissary money to an inmate in Erie County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Erie County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Erie County Correctional Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Erie County Correctional Facility using an Online Messaging Service?

Erie County Correctional Facility allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Erie County Correctional Facility.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Erie County Correctional Facility charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  [email protected]
FAQ
Contact Page
iphone app
Android app

How Do Inmates in Erie County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Erie County, or to assist them in making phone calls to other people, follow these steps:

  • Erie County Correctional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Erie County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Erie County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Erie County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Inmate Tablets

Do Inmates in the Erie County Correctional Facility have Access to Tablets or Computers?

Erie County Correctional Facility may now offer IC Solutions Tablet Rentals to their inmates.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Erie County Correctional Facility may now offer IC Solutions Tablet Rentals to their inmates.



  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Erie County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 716-937-9101 for further assistance.

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Are there photos of the Erie County Correctional Facility? What does it look like?
Other Jails in Erie County

What are the other City and County Jails in Erie County?

Erie County County Jails
Erie County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Erie County?

Erie Genesee Wyoming Niagara Chautauqua Cattaraugus
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US State Prison Population Demographics

Total Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 973,343 93.26%
Female 70,362 6.74%
Total 1,043,705 100.0%

Total Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 327,300 35.27%
Black 345,500 37.23%
Hispanic 226,800 24.44%
American Indian / Alaska Native 15,900 1.71%
Asian 12,500 1.35%
Total 928,000 100.0%

Total of Violent Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 622,200 95.46%
Female 31,700 4.86%
Total 653,900 100.0%

Total of Violent Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 178,600 29.23%
Black 234,500 38.38%
Hispanic 179,500 29.38%
American Indian / Alaska Native 9,600 1.57%
Asian 8,800 1.44%
Total 611,000 100.0%

Murderers Held in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 147,500 93.95%
Female 10,000 6.37%
Total 157,500 100.0%

Murderers Held in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 37,600 26.04%
Black 63,000 43.63%
Hispanic 39,100 27.08%
American Indian / Alaska Native 2,300 1.59%
Asian 2,400 1.66%
Total 144,400 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 16,000 86.02%
Female 2,600 13.98%
Total 18,600 100.0%

Violent Negligent Manslaughter Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 5,400 43.90%
Black 3,600 29.27%
Hispanic 2,900 23.58%
American Indian / Alaska Native 200 1.63%
Asian 200 1.63%
Total 12,300 100.0%

Violent Rape & Sexual Assault Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 159,800 98.95%
Female 2,200 1.36%
Total 162,000 100.0%

Violent Robbery Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 125,800 96.18%
Female 5,400 4.13%
Total 131,200 100.0%

Violent Robbery Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 21,900 18.64%
Black 66,800 56.85%
Hispanic 26,500 22.55%
American Indian / Alaska Native 1,200 1.02%
Asian 1,100 0.94%
Total 117,500 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 137,000 94.74%
Female 8,100 5.60%
Total 145,100 100.0%

Violent Aggravated/Simple Assault Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 37,500 23.28%
Black 53,300 33.09%
Hispanic 65,300 40.53%
American Indian / Alaska Native 2,800 1.74%
Asian 2,200 1.37%
Total 161,100 100.0%

Other Violent Inmates in US State Prisons by Sex on 3/28/2024 - non-categorized

Sex Inmates % Total
Male 36,100 91.86%
Female 3,300 8.40%
Total 39,400 100.0%

Other Violent Inmates in US State Prisons by Race/Ethnicity on 3/28/2024 - non-categorized

race Inmates % Total
White 12,200 32.45%
Black 14,200 37.77%
Hispanic 9,700 25.80%
American Indian / Alaska Native 800 2.13%
Asian 700 1.86%
Total 37,600 100.0%

Total of Property Crime Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 127,900 90.64%
Female 13,600 9.64%
Total 141,500 100.0%

Total of Property Crime Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 60,500 50.46%
Black 37,800 31.53%
Hispanic 18,100 15.10%
American Indian / Alaska Native 2,100 1.75%
Asian 1,400 1.17%
Total 119,900 100.0%

Burglary Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 75,900 95.11%
Female 4,200 5.26%
Total 80,100 100.0%

Burglary Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 30,500 44.40%
Black 24,200 35.23%
Hispanic 12,300 17.90%
American Indian / Alaska Native 1,100 1.60%
Asian 600 0.87%
Total 68,700 100.0%

Larceny & Theft Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 22,300 84.47%
Female 4,200 15.91%
Total 26,500 100.0%

Larceny & Theft Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 13,800 58.97%
Black 6,800 29.06%
Hispanic 2,200 9.40%
American Indian / Alaska Native 300 1.28%
Asian 300 1.28%
Total 23,400 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 6,400 91.43%
Female 600 8.57%
Total 7,000 100.0%

Motor Vehicle Theft Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 2,500 48.08%
Black 1,500 28.85%
Hispanic 1,000 19.23%
American Indian / Alaska Native 100 1.92%
Asian 100 1.92%
Total 5,200 100.0%

Fraud Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 9,800 75.97%
Female 3,200 24.81%
Total 13,000 100.0%

Fraud Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 6,900 63.30%
Black 2,600 23.85%
Hispanic 900 8.26%
American Indian / Alaska Native 300 2.75%
Asian 200 1.83%
Total 10,900 100.0%

Other Property Crime Inmates in US State Prisons by Sex on 3/28/2024 - non-categorized

Sex Inmates % Total
Male 13,600 90.67%
Female 1,400 9.33%
Total 15,000 100.0%

Other Property Crime Inmates in US State Prisons by Race/Ethnicity on 3/28/2024 - non-categorized

race Inmates % Total
White 6,700 58.26%
Black 2,700 23.48%
Hispanic 1,700 14.78%
American Indian / Alaska Native 200 1.74%
Asian 200 1.74%
Total 11,500 100.0%

Total of Drug Related Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 114,600 87.08%
Female 17,400 13.22%
Total 132,000 100.0%

Total of Drug Related Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 49,500 47.50%
Black 37,300 35.80%
Hispanic 14,600 14.01%
American Indian / Alaska Native 1,700 1.63%
Asian 1,100 1.06%
Total 104,200 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 28,500 84.57%
Female 5,300 15.73%
Total 33,800 100.0%

Inmates Convicted of Drug Possession in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 14,800 56.27%
Black 7,900 30.04%
Hispanic 3,000 11.41%
American Indian / Alaska Native 400 1.52%
Asian 200 0.76%
Total 26,300 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 86,100 88.04%
Female 12,000 12.27%
Total 98,100 100.0%

Inmates Convicted of Drug Dealing/Manufacturing in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 34,700 44.54%
Black 29,400 37.74%
Hispanic 11,600 14.89%
American Indian / Alaska Native 1,300 1.67%
Asian 900 1.16%
Total 77,900 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 102,500 93.95%
Female 6,900 6.32%
Total 109,400 100.0%

Total of 'Public Order' Related Inmates in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 35,900 40.84%
Black 34,500 39.25%
Hispanic 13,800 15.70%
American Indian / Alaska Native 2,500 2.84%
Asian 1,200 1.37%
Total 87,900 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 37,800 97.93%
Female 900 2.33%
Total 38,700 100.0%

Inmates Convicted on Illegal Weapon Possession in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 7,200 22.86%
Black 16,900 53.65%
Hispanic 6,500 20.63%
American Indian / Alaska Native 500 1.59%
Asian 400 1.27%
Total 31,500 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 13,400 89.33%
Female 1,600 10.67%
Total 15,000 100.0%

Inmates Convicted of Multiple DUI/DWI in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 6,800 59.65%
Black 2,000 17.54%
Hispanic 1,800 15.79%
American Indian / Alaska Native 700 6.14%
Asian 100 0.88%
Total 11,400 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 51,200 92.25%
Female 4,400 7.93%
Total 55,600 100.0%

Inmates Convicted of Other 'Public Order' Felonies in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 21,900 48.45%
Black 15,700 34.73%
Hispanic 5,600 12.39%
American Indian / Alaska Native 1,300 2.88%
Asian 700 1.55%
Total 45,200 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Sex on 3/28/2024

Sex Inmates % Total
Male 6,100 89.71%
Female 800 11.76%
Total 6,900 100.0%

Total Number of Inmates Convicted of Unspecified Felonies in US State Prisons by Race/Ethnicity on 3/28/2024

race Inmates % Total
White 2,700 52.94%
Black 1,500 29.41%
Hispanic 700 13.73%
American Indian / Alaska Native 100 1.96%
Asian 100 1.96%
Total 5,100 100.0%
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This facility, known as "Erie County Correctional Facility" is also known as Erie County Sheriff & Law Enforcement, Erie County Criminal Court, Erie County Jail & Correctional Facility , Erie County Jail & Correctional Facility , New York, Erie.