Community Program Unit

To search for an inmate in the Community Program Unit, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 239-477-1500 for the information you are looking for. You can also look up Arrests Warrants for Lee County and the entire state of Florida, as well as Lee County Criminal Court Cases and Courts for each county in the state of Florida.

Community Program Unit Inmate Search

The Community Program Unit maintains an average of 336 offenders in custody on any given day. The Community Program Unit has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Lee County law enforcement agencies arrest and detain approximately 47,900 offenders.

How Do You Visit an Inmate in the Community Program Unit? What is the Schedule?

Community Program Unit Inmate Visitation Schedule

ATTENTION: Visits for all Lee County jail facilities (Main Jail, Core and CPU’s) take place at the Lee County Inmate Visitation Center, located at the Ortiz facility:
2501 Ortiz Ave
Fort Myers, FL 33905
239-258-3773

• First, you MUST register with GTL/ViaPath and schedule your visit in advance.
  
• All Visits are conducted through a video monitor.
• Each inmate is allowed two(2) one-hour visits per week.
• Plan on arriving and checking in at least 15 minutes before your scheduled visit.
• Inmates are allowed up to five people (family & friends) on their Visitor List. Updates are allowed once every four months.
• No more than two visitors from the Inmate's Authorized Visitor List will be allowed per visit (children under one year are not included in that count).
• You must arrive with a valid, government issued photo ID, as does any visitor older than 16 years of age.
• Attorneys & Clergy Visits are treated differently. They aren't on the inmates list and they don't require appointments.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Community Program Unit?

Community Program Unit Inmate Visitation Schedule

ATTENTION: Visits for all Lee County jail facilities (Main Jail, Core and CPU’s) take place at the Lee County Inmate Visitation Center, located at the Ortiz facility:
2501 Ortiz Ave
Fort Myers, FL 33905
239-258-3773

• First, you MUST register with GTL/ViaPath and schedule your visit in advance.
  
• All Visits are conducted through a video monitor.
• Each inmate is allowed two(2) one-hour visits per week.
• Plan on arriving and checking in at least 15 minutes before your scheduled visit.
• Inmates are allowed up to five people (family & friends) on their Visitor List. Updates are allowed once every four months.
• No more than two visitors from the Inmate's Authorized Visitor List will be allowed per visit (children under one year are not included in that count).
• You must arrive with a valid, government issued photo ID, as does any visitor older than 16 years of age.
• Attorneys & Clergy Visits are treated differently. They aren't on the inmates list and they don't require appointments.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

How Do You Deposit Money for an Inmate in the Community Program Unit?

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Community Program Unit?

How Do You Communicate with an Inmate in the Community Program Unit by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Community Program Unit, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Community Program Unit Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

How do I Mail an Inmate in the Community Program Unit, and what can I send them?

Postcards
The Community Program Unit allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Community Program Unit also allows regular postcards and envelopes to be mailed to inmates as well.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & booking number
Smart Communications - Lee County Sheriff’s Office
P.O. Box 9152
Seminole, Florida 33775

Newspapers
Not allowed.

Magazines
Not allowed.

Books
Not allowed.

Care Packages
Not allowed.

How to Send and Receive Secure Text and Email Messages with an Inmate in Community Program Unit

To communicate by text or email with an Lee County inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Lee County inmates or detainees to connect with.
• When you locate the Lee County inmate that you want to connect with, you can send them a connection request.
• Community Program Unit will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Community Program Unit inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

Can I purchase Commissary Online for an Inmate in the Community Program Unit, and what can I purchase?

Community Program Unit contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.

Family members and friends can go to their website, order for their inmate and have it delivered directly to Community Program Unit.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select Florida, then Community Program Unit, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

How to Send a Carepack Commissary Package Directly to an Inmate in Lee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Community Program Unit follow these steps:

• Select Florida, then select Community Program Unit, and then select the 'Send a Package Order' option.
• Register and create an account with My Care Pack, also known as Access Securepak, for Lee County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Lee County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Community Program Unit check out our Commissary Instructions Page for Lee County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

How Can I Communicate with an Inmate in the Community Program Unit using an Online Messaging Service?

Community Program Unit uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.

SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

• The message can be sent with postage paid and will be free to open and read for the recipient.
• Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
• To send or receive a message you MUST open a SmartJailMail.com account.
• Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
• When you locate the inmate that you want to connect with, you can send them a connection request.
• They will then need to approve the request before you can send messages.
• Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
• Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

How to Send and Receive Secure Text and Email Messages with an Inmate in Community Program Unit

To communicate by text or email with an Lee County inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Lee County inmates or detainees to connect with.
• When you locate the Lee County inmate that you want to connect with, you can send them a connection request.
• Community Program Unit will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Community Program Unit inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

Do Inmates in the Community Program Unit have Access to Tablets or Computers?

Community Program Unit allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Community Program Unit, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Community Program Unit.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Community Program Unit Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

• Tablet devices include some services and the content is free.
• The subscription services require additional funding.
• There may be multiple options such as 7-day or 30-day subscriptions.
• Costs are dependent upon the available services and what the Community Program Unit charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Community Program Unit

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Community Program Unit inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Community Program Unit’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 239-477-1500 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Lee County?