Manatee County Jail Remote Inmate Video Visits

Manatee County Jail

Address:
14470 Harlee Road
Palmetto, FL 34205

Phone:

941-723-5132

Remote Visitation with an Inmate at the Manatee County Jail

Manatee County Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Manatee County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Manatee County Jail Inmate Video Visitation Schedule
*On-site and Remote Visits*

The Manatee County Jail Visitation Center located at:
2705 County Line Road - Palmetto FL
941-723-5132

  • First, you need to register for visits.
  • First time visitors should call 941-747-3011 ext 2902 between 8am-7pm to schedule their visit for the following day. The visitation clerk can only schedule a visit 1 day prior.
  • The help line is available from 8 a.m. to 7 p.m. every day to assist users in scheduling visits on your personal computer.
  • Inmates are permitted up to 3 ( 1 Hour ) visits per inmate, per week, but no more than 2 visits per day. 
  • Only three (3) visitors are premitted at one time including infants and children.
  • A valid government issued photo ID is required ( Driver's License, State ID, Valid Military ID or Valid Passport with picture ).
  • Visitors must arrive no earlier than 15 minutes before the start of their scheduled visitation.
  • Visitors arriving after the start of their scheduled session will not be permitted to enter and the visit is automatically canceled.
DAY TIMES
SUNDAY 7:45AM - 7:30PM
MONDAY 7:45AM - 7:30PM
TUESDAY 7:45AM - 7:30PM
WEDNESDAY 7:45AM - 7:30PM
THURSDAY 7:45AM - 7:30PM
FRIDAY 7:45AM - 7:30PM
SATURDAY 7:45AM - 7:30PM

PROFESSIONAL VISITS


 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Manatee County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Manatee County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Manatee County Jail may allow you an extended visitation. Call 941-723-5132 to ask for special consideration.
* Call 941-723-5132 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

How to use a Tablet to Access Services at Manatee County Jail

To find out how to get access to a tablet for an inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Arrange Video Visitation with Manatee County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Manatee County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Manatee County Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Manatee County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Manatee County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Manatee County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Manatee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Manatee County Jail follow these steps:

  • Select Florida, then select Manatee County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Manatee County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Manatee County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Manatee County Jail check out our Commissary Instructions Page for Manatee County.


 

How to Send Money to an Inmate in Manatee County

To send commissary money to an inmate in Manatee County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select Manatee County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Manatee County Jail.


 

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