Address:
3855 S John Young Pkwy
Orlando, FL 32839
Phone:
407-836-3400
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. Orange County Main Facility Jail has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Orange County Main Facility Jail
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
Orange County Main Facility Jail uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.
The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Orange County Main Facility Jail kiosk.
Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.
Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.
Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.
Food
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Hygiene
• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care
Clothing
• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats
Electronics
• Televisions
• Radios
• Headphones
• Tablets
• Watches
Miscellaneous
• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards
Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Orange County Main Facility Jail can spend each month, call 407-836-3400.
Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Orange County Main Facility Jail, call 407-836-3400.
Orange County Main Facility Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 407-836-3400 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Orange County Main Facility Jail, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 407-836-3400.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Orange County Main Facility Jail contracts with for inmate deposits, call them at 407-836-3400.
Items on commissary are no more expensive than they would be at a local Walmart store.
A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.
The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Orange County Main Facility Jail, call 407-836-3400.
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
You can only send items from the one that your jail has a contract with.
An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.
Check this page, the Money Page or the Commissary Page for further information, or call the jail at 407-836-3400 to see which one that the Orange County Main Facility Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.
There are four ways to deposit money for an inmate:
By Mail
Mail a Postal Money Order or Western Union Money Order or Bank Cashier's Check, made out to the inmate, and include their Jail # (Booking #) on the check.
Mail to:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Online
Deposit money online using a Visa or Mastercard.
Go to ConnectNetwork and follow the prompts.
You will need this information:
Facility: Orange County FL
Site ID: 196
Acct#: Include inmate's booking number, last name and first name
Phone
Deposit Money by Phone using Visa or Mastercard, by calling ConnectNetwork at 888-428-1845.
Operators are available 24/7, 365 days a year.
Dropped at the ''Booking Center' Lobby, or Deposited in Kiosk
3855 John Young Parkway
Orlando, Fl 32839
Funds can be deposited in person at the jail kiosk (cash, Visa, MC) or if a money order or cashier's check, left in an envelope with the drop box.
This method is available between 7:00AM and 10:00PM, 7 days a week.
For more information, including Property and Money Release, and everything else you need to know about Inmatte Deposits and Commissary, check out our Inmate Money page.
Questions? Call 407-836-3525
Postcards
The Orange County Main Facility Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Orange County Main Facility Jail also allows envelopes to be mailed to inmates as well.
Postcards and Envelopes MUST be mailed using the USPS. You MUST write your return address in top left corner.
Address you mail as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
Mailing Money to your Inmate
You can mail US Postal Money Orders or Cashiers Checks to your Inmate for deposit into their account.
Make the check out to the inmate and have their Booking # on the check as well.
Address the envelope as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Books
Orange County Main Facility Jail also allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
All Newspapers, Magazines and Books MUST be shipped from the publisher or bookstore.
Address them as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Orange County Main Facility Jail allows care packages from icare gifts.
For complete information on everything related to inmate mail that is not covered above, check out our Inmate Mail page.
3000 39th Street
Orlando, Florida 32839
Questions? Call 407-836-8061
First Visit
Subsequent Visits
Lawyers & Law Enforcement
DAY | TIMES |
SUNDAY | 9:00AM - 10:00PM |
MONDAY | 9:00AM - 10:00PM |
TUESDAY | 9:00AM - 10:00PM |
WEDNESDAY | 9:00AM - 10:00PM |
THURSDAY | 9:00AM - 10:00PM |
FRIDAY | 9:00AM - 10:00PM |
SATURDAY | 9:00AM - 10:00PM |
Questions? Call GTL at 855-208-7349 or the jail at 407-836-8061.
DAY | TIMES |
SUNDAY | 9:00AM - 10:00PM |
MONDAY | 9:00AM - 10:00PM |
TUESDAY | 9:00AM - 10:00PM |
WEDNESDAY | 9:00AM - 10:00PM |
THURSDAY | 9:00AM - 10:00PM |
FRIDAY | 9:00AM - 10:00PM |
SATURDAY | 9:00AM - 10:00PM |
For more information on visits, what the rules are, what the dress codes are, how many times you can visit each week, information regarding bring children and other relatives, check out our Inmate Visitation page.
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Orange County, can be found on our Send Money Page.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Orange County Main Facility Jail, check out our Visit Inmate Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Orange County Main Facility Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Orange County Main Facility Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Orange County Main Facility Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Orange County.