Pinellas County Jail Remote Inmate Video Visits

Pinellas County Jail

Address:
14400 49th Street North
Clearwater, FL 33762-2877

Phone:

727-464-6415

Remote Visitation with an Inmate at the Pinellas County Jail

Pinellas County Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Pinellas County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Pinellas County Jail 'at-the-jail' or 'remotely-from-home' Inmate Video Visitation Schedule, Registration & Guidelines

14400 49th Street North
Clearwater, FL 33762-2877

727-464-6842

  • First, you must Register with ViaPath/GTL, fill out their online application, and then schedule your visit.
  • You will also need to download software to do this.
    Software for Windows | How to download the Software instructional video.
    Software for Macs | How to download the Software instructional video.
  • If you have an Android Device, you can do all of this on your phone.
  • For assistance using the website or any technical issues please call 727-464-6842 between the hours of 10:00AM to 4:30PM - 7 days a week for assistance.
  • All visits are 40 minutes long. You must check in within the first 20 minutes of the start time or the visit will be cancelled.
  • All visitors and their guests (including minors) must schedule visits no later than midnight the prior day. Same-day visits will not be accommodated.
  • Reservations to visit inmates will be accepted on a first come, first serve basis. Reservations will be accepted up to one week in advance.
  • Three people may visit; one adult with two children – or – two adults with one child. Children must remain with adult.
  • No more than two adult visitors at one time. 
  • To visit you must be 18 years of age or older and have a valid photo I.D. to make an appointment. All visitors must present a valid photo identification card.
  • For Attorneys Only:   Scheduling & Creating a Visitation Account. Link to the Attorney Registration.


FAMILY & FRIENDS VISITATION SCHEDULE

DAY TIMES
SUNDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM
MONDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM
TUESDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM
WEDNESDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM
THURSDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM
FRIDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM
SATURDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
6:00PM - 6:40PM
7:00PM - 7:40PM


Pinellas County Jail (on-a-mobile-bus) Inmate Video Visitation Schedule

727-464-6842

  • Visitors wishing to visit with an inmate on the Mobile Visitation Bus, as opposed to at the jail or remotely from home must use the same registration instructions as above. 
  • For assistance using the website or any technical issues please call 727-464-6842 between the hours of 10:00AM to 4:30PM - 7 days a week for assistance.

For your convenience, the Mobile Visitation Bus will be at the following locations on the days specified below:

Mondays & Wednesdays - Location #1
James B. Sanderlin Family Center
2335 22nd Avenue South
St. Petersburg, FL 33712

Tuesdays - Location #2
North Greenwood Recreation & Aquatic Complex
900 N. Martin Luther King Jr. Avenue
Clearwater, FL 33755

Thursdays - Location #3
Tarpon Springs Police Department
444 South Huey Avenue
Tarpon Springs, FL 34689

Fridays - Location #4
Greater Ridgecrest YMCA
1801 119th Street
Largo, FL 33778

Mobile Bus Visitation Schedule

DAY TIMES
MONDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
TUESDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
WEDNESDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
THURSDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM
FRIDAY 11:30AM - 12:10PM
12:30PM - 1:10PM
1:30PM - 2:10PM
2:30PM - 3:10PM
4:00PM - 4:40PM
5:00PM - 5:40PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Pinellas County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Pinellas County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Pinellas County Jail may allow you an extended visitation. Call 727-464-6415 to ask for special consideration.
* Call 727-464-6415 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Pinellas County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Pinellas County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Pinellas County Jail:
Inmate's Full Name & Inmate Name, Docket # and Housing Assignment
Pinellas County Jail
14400 49th Street North
Clearwater, FL 33762-2877


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

Paying an Inmate's Bond Online in Pinellas County

Pinellas County Jail uses a service called allpaid (also known as GovPay Now) for paying an inmate's Bail Bond online for an inmate.

Register with them online or call them at 877-392-2455 for assistance.

For full information on paying an inmate's bond and getting them released after they have been arrested in Pinellas County, check out our 
Inmate Bail Page.


Depositing Commissary Money Online for an Inmate in Pinellas County Jail

If you want to deposit money online for an inmate in Pinellas County you may also be able to use allpaid.

Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Pinellas County.


 

How to Send a Text or Email Message to an Inmate in Pinellas County Jail

To send a text or email message to a Pinellas County inmate, do the following:

Pinellas County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Pinellas County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Pinellas County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Pinellas County information for sending secure messages to an inmate in Pinellas County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Pinellas County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Pinellas County Jail follow these steps:

  • Register here to create an account with icaregifts for Pinellas County.
  • Choose Florida, then Pinellas County Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Pinellas County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Pinellas County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Pinellas County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Pinellas County.


 

How to use a Tablet to Access Services at Pinellas County Jail

To find out how to get access to a tablet for an inmate read the following:

1.  First, Register or Sign In to GTL / Viapath Services.

2.  In the top menu, click on 'Services', then on 'Inmate Devices & Content'.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Pinellas County, can be found on our Send Money Page.


 

How to Arrange Video Visitation with Pinellas County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Pinellas County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Pinellas County Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Pinellas County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Pinellas County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Pinellas County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

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