Bartow County Jail Remote Inmate Video Visits

Bartow County Jail

Address:
104 Zena Drive
Cartersville, GA 30121
Phone:
770-382-5050

Bartow County Jail - Remote Video Visitation with your Inmate

Bartow County Jail uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Bartow County Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Bartow County Jail Inmate Visitation Schedule

104 Zena Drive
Cartersville, GA 30121
770-382-5050

• First, you must register an account with IC Solutions, then add Bartow County Jail, then your inmate.
• Second, you can choose a time to visit.
• All visits are subject to monitoring and recording.
• All visits must be scheduled at least 4 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Visitors 18 years of age and older must present a valid picture I.D.
• Additional visitors must be listed and accompanied by primary visitor.
• All children must be accompanied by a parent or legal guardian
• A maximum of 1 adult and 2 minors can visit at one time.
• Please be advised if an inmate is in ANY program (at court, on trustee assignments, attorney visits, Bible studies, Chemical Dependency etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
• You will not be allowed to visit under the influence of alcohol/drugs.
• PROPER ATTIRE REQUIRED: Clothing cannot be see through. No skin tight clothes or tank tops allowed. All visitors must wear undergarments at all times. No gang-related symbols, themes or colors. Skirts or dresses must be below the knee. Shorts at mid-thigh or below.
• Staff can deny, change, or cancel a visit at any time.
• The cost of an offsite / remote visit is $5.00 for 25 minutes.
• Offsite Visits can be done on Android, ios (Apple) or Windows devices
• If a visitor does not show up for a scheduled video visitation session, no refund will be issued.
• Internet connectivity issues during offsite visits will not be refunded. The Sheriff’s Office has no control over the visitor’s internet connection.
• YOU MUST BE ON TIME FOR YOUR VISITS. IF YOU ARE MORE THAN 10 MINUTES LATE FOR THE SCHEDULED VISIT, THE VISIT WILL BE AUTOMATICALLY MARKED AS MISSED AND YOU WILL HAVE TO RESCHEDULE

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Bartow County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.