Ballard County Detention Facility Remote Inmate Video Visits

Ballard County Detention Facility

Address:
132 Mayolo Ave
PO Box 545
Wicklife, KY 42087

Phone:

jail: 270-335-3691

Remote Visitation with an Inmate - Instructions

Ballard County Detention Facility uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Ballard County Detention Facility
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Ballard County Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Email an Inmate at Ballard County Detention Facility

Using Jail ATM Digital Messaging with an Inmate at Ballard County Detention Facility - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Send a Secure Email Message to an Inmate in Ballard County

To send a secure email message to an inmate in Ballard County Detention Facility follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Ballard County, by creating an account.
  • Select Kentucky, then select Ballard County Detention Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Ballard County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Ballard County Detention Facility check out our Secure Messaging Guide for Ballard County.


 

How Do Inmates in Ballard County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Ballard County, or to assist them in making phone calls to other people, follow these steps:

  • Ballard County Detention Facility uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Ballard County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Ballard County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Ballard County Detention Facility?

Other than 'at the jail' visits between you and your inmate at Ballard County Detention Facility, which is explained and outlined in detail on our Visit Inmate Page, Ballard County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Ballard County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Ballard County Detention Facility
  • Select 'New Purchase'
  • Choose Ballard County Detention Facility and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Ballard County, can be found on our Visit Inmate Page.

Ballard County Detention Facility Phone: jail: 270-335-3691


 

How to Send a Carepack Commissary Package Directly to an Inmate in Ballard County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Ballard County Detention Facility follow these steps:

  • Go to JailATM, choose Kentucky, then choose Ballard County Detention Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Ballard County Detention Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Ballard County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Ballard County Detention Facility check out our Commissary Instructions Page for Ballard County.


 

How Do You Send Text or Email Messages to an Inmate in the Ballard County Detention Facility?

To send messages to a Ballard County inmate follow these instructions:

Since Ballard County Detention Facility contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Ballard County Detention Facility account.
 
Pay for the Prodigy Inmate Messaging Service at Ballard County Detention Facility.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Ballard County Detention Facility.
Pay for the JailATM Inmate Messaging Service at Ballard County Detention Facility.
- Online,
- Using a Kiosk at Ballard County Detention Facility.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Ballard County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Ballard County

To deposit money online for an inmate in Ballard County Detention Facility follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Ballard County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Kentucky, then choose Ballard County Detention Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Ballard County Detention Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Ballard County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Ballard County Detention Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Ballard County.