Clay County Detention Center Remote Inmate Video Visits

Clay County Detention Center

Address:
67 Shamrock Road
Manchester, KY 40962

Phone:

606-598-2133

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Clay County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Text or Email Message to an Inmate in Clay County Detention Center

To send a text or email message to a Clay County inmate, do the following:

Clay County Detention Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Clay County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Clay County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Clay County information for sending secure messages to an inmate in Clay County Detention Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Deposit Money into an Inmate's Account in Clay County Detention Center

To deposit money into the account of an inmate in Clay County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Kentucky.
  • Select Clay County Detention Center
  • Enter the Inmate ID of your inmate.  This can be found by calling 606-598-2133 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Clay County Detention Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for Clay County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Purchase Commissary for an Inmate in Clay County Detention Center

To purchase commissary for an inmate in Clay County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Kentucky.
  • Select Clay County Detention Center.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Clay County Detention Center to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

How an Inmate Makes a Phone Call to You or Others from Clay County Detention Center

To set up a phone account so that your inmate can call you from Clay County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Clay County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.